Frequently asked questions
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For most offer holders, you will need to submit your DBS check via the Post Office in time for it to be received by 15 July 2021. Please note, you may not receive an unconditional offer if you have not completed your DBS check.
You are required to complete and pay for your own DBS check prior to joining the programme.
|DBS check||Post office verification||Admin fee||Total cost|
These costs associated with your DBS application were correct at time of publishing, but may be subject to small increases.
The cost of an overseas criminal record check varies. A list of costs can be viewed here. These costs exclude VAT so you need to add 20% to the total to determine the final cost.
Documents must be verified at the Post Office. When completing your application, please ensure you select the ‘Verify at Post Office' option. Not all Post Offices are authorised to check identity documents. Use the local Post Office Branch Finder to confirm, and enter your postcode and select 'CRB & ID Verification Service' from the 'Service Required' field to ensure your local Post Office can help.
You do not need to obtain an Enhanced DBS check until you arrive in the UK. Students who do not reside in the UK will need to apply for this as soon as they have attended enrolment. However, you must obtain an overseas criminal record check prior to arriving in the country. Instructions on obtaining a police check from other countries is available above. Please contact the Admissions team if you have any questions.
The DBS Update Service enables you to keep your disclosure certificates up to date online for just £13 per year. All applicants must apply for the Update Service. Clinical placements often require students to produce a current DBS check. Registering for the Update Service will save you money and time in the long term. The deadline for applying for the Update Service is 19 calendar days after your disclosure certificate issue date (top right-hand corner). After 28 days you would not be eligible to use the Update Service.
You can apply for the Update Service online, and if you have any questions about applying for the Update Service, you can contact the DBS directly on 0870 90 90 811.
If you do not apply for the Update Service, you are likely to be required to complete a new DBS each year and will incur full costs.
You will receive your disclosure certificate in the post. It is very important that you keep your certificate safe as copies are not available.
The length of time taken for the DBS to process checks varies considerably. It may take longer for checks to be completed in cases where the police are required to conduct additional checks, so it is important you apply for your DBS as soon as possible.
You may not receive an unconditional offer, and if you do, you will not be permitted to enrol, even provisionally, if you have not started your application. Any delays in completing your DBS may result in delays to you joining the programme, inability to participate in clinical placements or withdrawal. You are therefore encouraged to start your DBS application immediately and take your documents to the Post Office for verification as soon as possible. You are expected to have submitted your DBS application in time for it to be received by 15 July. Failure to do so may result in a delay in receiving an unconditional offer even if you meet the academic conditions of your offer.
We require all new applicants to undertake a new DBS check through our process. If you have a previous DBS and have signed up to the Update Service, please email us a copy of your most recent DBS certificate with an email giving permission for us to check your DBS status against the Update Service. If you have the correct coverage and are signed up to the Update Service, you may be exempt from obtaining another DBS check.
Deferred from 2020, to enrol in 2021
If you have deferred entry and are due to start your course in 2021, you may not need to complete another DBS check. If you completed a DBS check last year, and have signed up to the Update Service, please email us a copy of your most recent DBS certificate with an email giving permission for us to check your DBS status against the Update Service. If you have the correct coverage and are signed up to the Update Service, you may be exempt from obtaining another DBS check.
Deferred from 2021, to enrol in 2022
If you have deferred your offer and are due to start your course in 2022, please still complete your DBS check as detailed above, as this is a condition of your offer. If you also join the Update Service, in 2022 we will be able to check your DBS status and you may be exempt from obtaining another DBS check.
All applicants must complete a DBS check by 15 July, and unfortunately, as part of the process is an identity check, you’re unable to ask someone else to submit your DBS check on your behalf. Please make sure you complete the DBS process before going on holiday, and contact the Admissions team if you are unable to have the check submitted by the deadline. It remains your responsibility to meet this requirement, and without a DBS check submission, you may not be issued an unconditional offer, or allowed to enrol.
Any questions about the application process, please contact Online Disclosures' online support team by email, or by phone on 0845 251 5000 (Monday-Friday 8.30am-5.30pm).