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Welcome to our one-stop shop for business travel. 

On 1 August 2019, Key Travel became St George’s, University of London's travel service provider.

Staff booking business or group travel for staff and/or students are required to book through Key Travel.

Through Key Travel, you have access to exclusive discounted academic airfares and they can organise all your travel arrangements to anywhere in the world!

If you are an approved travel booker, you may book through the online booking tool or via the offline team. More information can be found below.

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Online support

For assistance with the Key Travel online booking tool:

Reservations and queries

To book offline or for assistance with group travel or any queries relating to booking travel:

Approved bookers

If you are not an approved booker, you can either ask an approved booker to arrange the trip for you.

In order to request to become an approved booker, please complete the approved travel booker request form (Word) and email it to Susan McPheat, Deputy Director of Finance. 

Price matching

Key Travel operate a price match promise to ensure you get the best value. To make use of this, read their guidance on the process (PDF).

St George's procurement queries

For procurement queries please email

Emergency out-of-hours assistance

Please visit the UMAL website for emergency advice and assistance.

St George's travel and expenses policy

Our policy on travel is contained within our expenses policy.

It is a useful reference document detailing the university's policy on travel and associated expenses.

Key Travel booking fees

Download the list of booking fees (PDF) that apply to the university's contract with Key Travel.


 FAQ's, Booking process map and other documents

Up-to-date FAQs can be found here

A travel booking process workflow map can be found here

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