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We are now part of City St George's, University of London. This website contains information relating to our Tooting campus. Please visit our new website to learn more about what we offer across all our campuses.

Our aim is to ensure that all our websites and mobile applications in use are accessible to as many people as possible, including our students and staff, potential applicants, and other users.  

This page provides details of our progress in making our websites and mobile applications compliant with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 No.952.

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Accessibility statement for www.sgul.ac.uk

The following accessibility statement applies to the website www.sgul.ac.uk. 

This website is run by City St George’s School of Health & Medical Sciences (Tooting campus). We want to make sure that our website can be used by as many people as possible. 

 For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in to up to 300% without the text spilling off the screen 
  • navigate most of the website using just your keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader. 

We have also tried to make the text on our website as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is 

We know some parts of this website are not fully accessible, such as: 

  • most older PDF documents are not fully accessible to screen reader software 
  • some images do not have alternative text 
  • some video embeds do not have captions 
  • some elements on embedded items cannot be tabbed through using your keyboard 
  • elements on our online forms are difficult to use using only your keyboard 
  • a small number of elements are cut off when zoomed in to at 200% 
  • results in our site search may be skipped over or unrecognisable by assistive technologies.

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please get in touch by emailing webdevelopment@sgul.ac.uk. 

We will consider your request and respond in 10 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact our Digital Team by emailing webdevelopment@sgul.ac.uk. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Contacting us by phone or visiting us in person 

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.  

Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.  

Find out how to contact us.  

Technical information about this website’s accessibility

We are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.  

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Non-accessible content

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

Some of our images do not have a useful alternative text, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1. We are working through existing content to update this which we plan to have completed by December 2024. We are also training local editors to make sure new content meets accessibility standards.  

Many of our PDFs and Word documents do not meet accessibility standards (e.g. they may not be structured to be accessible for a screen reader). This fails WCAG 2.1 success criterion 4.1.2 (name, role, value). We have worked to replace as many essential historic documents as HTML pages or accessible files and train local editors to implement accessible versions of new documents that are created. 

When zoomed at 200% or more our card slider card element is cut off, meaning it cannot be fully viewed. This fails WCAG 2.1 success criterion 1.4.4 (resize text). However, arrow keys to scroll through these items are still available and can be used to view all items in the slider. 

Multiple static elements have the same ID attribute: live-search-listing meaning assistive technologies may skip over or fail to recognise the difference between elements causing misinterpretations of content or functionality for users. This fails WCAG 2.1 success criterion 4.1.1 (parsing). This issue relates to a custom search control which our developers are investigating to find a resolution which meets accessibility standards. 

Content that is not within the scope of the accessibility regulations 

PDFs and other documents 

Many of our older PDFs and Word documents do not meet accessibility standard, for example they may not be structured in a way that is accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

We will aim to replace as many essential historic PDFs and Word documents as HTML pages or accessible files and will train local editors to implement accessible versions of new documents that are created.  

Audio and video content 

Prerecorded audio and video content is unlikely to be accompanied with alternative text, captions, audio description or sign language interpretation.  

This fails the following success criteria:  

  • 1.1.1 (non-text content)
  • 1.2.1 (audio-only and video-only - prerecorded) 
  • 1.2.2 (captions – prerecorded) 
  • 1.2.3 (audio description or media alternative - prerecorded) 
  • 1.2.5 (audio description - prerecorded) 
  • 1.2.6 (sign language - prerecorded) 
  • 1.2.7 (extended audio description - prerecorded) 
  • 1.2.8 (media alternative - prerecorded). 

All embedded videos on our website are from YouTube and therefore provide captions for users who need them.

What we’re doing to improve accessibility 

We are compiling changes to functionality that we can feasibly make to our site that will improve accessibility.  

We ensure that all local editors that are trained understand the importance of accessibility and are given guidance on this when becoming editors on the site. As well as this we are also engaging with owners of any City St George’s (Tooting campus)-owned microsites to ensure that they are aware of and consider accessibility as part of their own content and functionality, especially at the conception of a new project. 

We also plan to introduce regular accessibility testing to monitor for non-compliance with WCAG 2.1 guidelines. 

How we test accessibility

Our Digital Team regularly check and test pages for accessibility purposes and to check that our site is accessibile for the people who need to use it based on the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

We use the WAVE Web Accessibility Evaluation Tool to test the pages on our site. This online tool identifies accessibility and WCAG errors.

Preparation of this statement 

This statement was prepared on 26 September 2019. It was last reviewed and updated on 19 January 2024. 

Accessibility statements for other City St George’s (Tooting campus) websites
Third-party accessibility statements
We use a number of third-party systems and websites to deliver its service to students and staff of the University. We want as many people as possible to use these and we work with platform owners and content creators to ensure this. Below is a list of these systems and websites with links to individual accessibility statements or notes on accessibility compliance.
ProductNotesLast updated

AAAS Science Journals

  We have been provided with a VPAT  (Voluntary Product Accessibility Template) detailing compliance with WCAG2.1 Level AA dated 1st March 2021.  02 May 2023
Acland's Video Atlas of Human Anatomy We are liaising with the supplier (Wolters Kluwer) about an accessibility statement. We have been provided with a VPAT detailing compliance with WCAG2.0 Level A and AA dated 25th January 2019. We continue to liaise with the supplier on compliance with WCAG2.1 Level AA.  23 June 2021
American Academy of Pediatrics (AAP Publications) The supplier (American Academy of Pediatrics) is conformant with WCAG 2.1 Level AA. 02 May 2023
American Association for Cancer Research (AACR) We continue to liaise with the supplier (American Association for Cancer Research) on their accessibility statement and compliance with WCAG2.1 Level AA. We have been provided with a VPAT detailing compliance with WCAG2.1 Level AA (dated April 2022). 02 May 2023
American Association of Immunologists - Journal of Immunology We continue to liaise with the supplier (American Association of Immunologists) on their accessibility statement and compliance with WCAG2.1 Level AA. 02 May 2023
American College of Physicians  (ACP) We continue to liaise with the supplier (American College of Physicians) on compliance with WCAG2.1 Level AA. 04 May 2023
American Medical Association  (AMA) The supplier (American Medical Association) is conformant with WCAG 2.1 Level AAA. 04 May 2023
American Physical Therapy Association (APTA) - JOSPT (Journal of Orthopaedic and Sports Physical Therapy) We continue to liaise with the supplier (American Physical Therapy Association) on their accessibility statement and compliance with WCAG2.1 Level AA. 04 May 2023
American Physiological Society - APS We continue to liaise with the supplier (American Physiological Society) on their accessibility statement and compliance with WCAG2.1 Level AA. We have been provided with a VPAT  (Voluntary Product Accessibility Template) detailing compliance with WCAG2.0 Level A and AA dated 17th May 2021. 04 May 2023
American Psychiatric Association Publishing - American Journal of Psychiatry  We are liaising with the supplier (American Psychiatric Association Publishing) about an accessibility statement. We have been provided with a VPAT detailing compliance with WCAG2.1 Level AA.  04 May 2023
American Psychological Association (APA)  The supplier (American Psychological Association) is conformant with WCAG 2.1 Level AA. 04 May 2023 
American Society for Cell Biology We are liaising with the supplier (American Society for Cell Biology) about an accessibility statement and compliance with WCAG2.1 Level AA. 08 March 2024
American Society for Microbiology We are liaising with the supplier (American Society for Microbiology) about an accessibility statement. We have been provided with a VPAT detailing partial compliance with WCAG2.1 Level AA. 08 March 2024
American Society for Pharmacology and Experimental Therapeutics (ASPET) We are liaising with the supplier (American Society for Pharmacology and Experimental Therapeutics) about an accessibility statement. We have been provided with a VPAT detailing compliance with WCAG2.1 Level AA (dated 1st December 2020). 06 June 2023
Annual Reviews - Annual Review Journals  We continue to liaise with the supplier (Annual Reviews) on compliance with WCAG2.1 Level AA.  We have been provided with a VPAT (Voluntary Product Accessibility Template) detailing compliance with WCAG2.0 Level AA. 19 May 2023
Better impact Statement from Better impact software regarding accessibility “The volunteer, donor, and member facing portal of the software is in line with the WCAG2.1 guidelines. Additionally we have a consultant, who relies on a screen reader, assist us when we do major changes to this portal to help us not only meet the guidelines, but also make it as good an experience as possible."  
BMJ and BMJ Journals collection We are liaising with the supplier (BMJ) on compliance with the WCAG2.1 Level AA standard (currently WCAG2.1 Level A). There is a review currently underway including VPAT  (Voluntary Product Accessibility Template) update.  19 May 2023
BMJ Best Practice We are liaising with the supplier (BMJ) on compliance with the WCAG2.1 Level AA standard (the accessibility statement currently states WCAG2.1 Level A). BMJ have stated that ‘BMJ Best Practice ensures equality of access to users by endeavouring to be both Section 508 and WCAG2.1 compliant and duty bound to continuously review and make the necessary changes to remain compliant with WCAG2.1 Level AA’. Last update: 19 May 2023
BMJ Learning  The supplier (BMJ Learning) is conformant with WCAG 2.1 Level AA.  05 May 2023
British Editorial Society of Bone & Joint Surgery - Bone & Joint Journal We continue to liaise with the supplier (British Editorial Society of Bone & Joint Surgery) on their accessibility statement and compliance with WCAG2.1 Level AA.  We have been provided with a VPAT detailing compliance with WCAG2.0 Level AA. 23 May 2023
British National Formulary (BNF and BNF for Children) We are liaising with the supplier (NICE) on full compliance with the WCAG2.1 Level AA (the accessibility statement currently states partial compliance). 10 May 2023
Cambridge Core Journals Platform The supplier (Cambridge University Press) is conformant with WCAG 2.1 Level AA.  05 May 2023
Cite Them Right Online The supplier (Cite Them Right) is conformant with WCAG 2.1 Level AA.  05 May 2023
ClinicalKey Student The supplier (Elsevier) has created an accessibility policy and a VPAT that is partially compliant with WCAG2.1 Level AA (dated 27 April 2021). 05 May 2023
Cold Spring Harbor Laboratory Press - CSHL Journals  We continue to liaise with the supplier (Cold Spring Harbor Laboratory Press) on their accessibility statement and compliance with WCAG2.1 Level AA. 16 February 2024
Complete Anatomy Complete Anatomy was recently acquired by Elsevier and are currently working to adhere to the Elsevier Policy.  A VPAT has been created that aligns with Elsevier’s accessibility policy. The supplier continues to work towards compliance with WCAG 2.0 Level AA. 16 February 2024
Ebook Central (Proquest) The supplier (ProQuest-Ebook Central) is conformant with WCAG 2.1 Level AA.  02 February 2024
EBSCO AMED, Cinahl Plus, Medline and EBSCO Educational Databases (British Education Index (BEI), Education Resource Information Center (ERIC), Educational Administration Abstracts, Education Abstracts, and Child Development and Adolescent Studies).  The supplier (EBSCO) is partially conformant with WCAG 2.1 Level AA.
  02 February 2024
Elsevier/ScienceDirect The supplier (Elsevier/ScienceDirect) is conformant with WCAG 2.1 Level AA.  02 February 2024
European Respiratory Society (ERS) The supplier's accessibility statement (European Respiratory Society) is available to view via the link. The supplier is currently comformant with WCAG2.0 Level AAA. 18 May 2023
SORA (Eprints)    
EvaSys (SOLTS) We are liaising with the supplier (EvaSys) about an Accessibility Statement. Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. 23 June 2021
FutureLearn    
 JAMA journals The supplier of JAMA journals (American Medical Association) is comformant with WCAG2.1 Level AAA (current statement refers to WCAG2.0 standards).  16 February 2024
JoVE We continue to liaise with the supplier (JoVE) about an accessibility statement and compliance with WCAG2.1 Level AA. 10 May 2023
Kortext  The supplier (Kortext) is conformant with WCAG 2.1 Level AA.  16 February 2024
LabCup We are liaising with the supplier (LabCup) about accessibility compliance. Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. 23 June 2021
LWW Health Library   We are liaising with the supplier (Wolters Kluwer) about an accessibility statement. We have been provided with a VPAT detailing compliance with WCAG2.0 Level A and AA dated 28th January 2019. We continue to liaise with the supplier on compliance with WCAG2.1 Level AA. 16 February 2024
MA Healthcare/Mark Allen Group - MAH Complete (journal collection) We continue to liaise with the supplier (Mark Allen Group) on full compliance with WCAG2.1 Level AA.  16 February 2024
McGraw Hill Education The supplier (McGraw Hill) is conformant with WCAG2.1 Level AA.  16 February 2024
Mentimeter The supplier (Mentimeter) is conformant with WCAG2.1 Level AA.  16 February 2024
Microbiology Society - Microbiology Society Journals package We continue to liaise with the supplier (Microbiology Society) on their accessibility statement and compliance with WCAG2.1 Level AA. 16 February 2024
Microsoft Office See Canvas statements above for how we ensure compliance with contents produced in MS Office environment.  
National Academy of Sciences - PNAS (Proceedings of the National Academy of Sciences) The supplier's accessibility statement (Proceedings of the National Academy of Sciences) is available to view via the link. The supplier is comformant with WCAG2.1 Level AA. 16 February 2024
Nature Portfolio Journals The supplier's accessibility statement (Nature Portfolio) is available to view via the link. The supplier is conformant with WCAG2.1 Level AA.  10 May 2023
NDP.serve3 We are liaising with the supplier (h) about accessibility compliance. Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. 23 June 2021
NEJM - New England Journal of Medicine We are liaising with the supplier (NEJM) on compliance with WCAG2.1 Level AA (current statement and VPAT refers to WCAG2.0 Level A and AA dated 11th September 2019) 16 February 2024
OvidSP Books@Ovid, Embase, Global Health, Journals@Ovid, Maternity and Infant Care Database, Medline, PsycInfo: We are liaising with the supplier (Wolters Kluwer) about an accessibility statement. We have been provided with a VPAT detailing compliance with WCAG2.1 Level AA dated 1st May 2023.  16 February 2024
Oxford Academic Journals Platform The accessibility statement on the supplier's website (Oxford University Press Academic) covers the US version of the Academic and Professional website.  We continue to liaise with the supplier on their compliance with WCAG2.1 Level AA.  19 May 2023
Oxford University Press - Oxford Medicine Online  The supplier (Oxford University Press - OUP) is conformant with WCAG2.1 Level AA.   16 February 2024
Oxford University Press - Oxford Clinical Psychology  The supplier (Oxford University Press - OUP) is conformant with WCAG2.1 Level AA.   16 February 2024
PhysioPlus We are liaising with the supplier (PhysioPlus) about an Accessibility Statement (Sept 2020). Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. 23 June 2021
Physiotec We are liaising with the supplier (Physiotec) about an Accessibility Statement (Sept 2020). Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. 23 June 2021
Physitrack We are liaising with the supplier (Physitrack) about an Accessibility Statement (Sept 2020). Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. 23 June 2021
Prescribing Safety Assessment (PSA) interface We are liaising with the supplier (PSA) about an Accessibility Statement (Sept 2020). Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. 23 June 2021
Primo (aka Hunter) (Exlibris)  The supplier (Proquest) has created an accessibility statement that is available to view via the link. The supplier is currently comformant with WCAG2.0 Level AA.  08 March 2024
ProQuest – RefWorks  The supplier (ProQuest-Refworks) is conformant with WCAG 2.1 Level AA.  02 February 2024
ProQuest – ASSIA, British Nursing Index/Database  The supplier (ProQuest) is conformant with WCAG 2.1 Level AA.   02 February 2024
Radiological Society of North America (RSNA) We continue to liaise with the supplier (RSNA) on their accessibility statement and compliance with WCAG2.1 Level AA. We have been provided with a VPAT detailing partial compliance. 18 May 2023
RCNi Journals  The supplier (RCNi) is conformant with WCAG 2.1 Level AA.  10 May 2023
Rockefeller University Press - Journal package We continue to liaise with the supplier (Rockerfeller University Press) on their compliance with WCAG2.1 Level AA. 19 May 2023 
SAGE Journals  The supplier (SAGE) is conformant with WCAG2.1 Level AA.  10 May 2023
Society for Neuroscience - Journal of Neuroscience The supplier (Society for Neuroscience)  is conformant with WCAG2.1 Level AA. Their accessibility statement is available to view via the link. 19 April 2024
SpeakingClinically The supplier provides a short accessibility statement on their website at https://speakingclinically.co.uk/about/ . Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. 12 February 2025
Springer The supplier (Springer) has created an accessibility statement and  is conformant with WCAG2.1 Level AA.  10 May 2023
SpringerNature Nature Research Journals The supplier (SpringerNature) has created an accessibility statement that is available via the link. The Nature Portfolio is compliant with WCAG 2.1 Level AA. 10 May 2023
Stratocore PPMS Stratocore PPMS WCAG 2.1 Compliance report is available here (PDF).  
Taylor & Francis online The supplier (Taylor & Francis) has created an accessibility statement that is available to view via the link.  The supplier is partially conformant with WCAG2.1 Level AA.  10 May 2023
The Company of Biologists The supplier (The Company of Biologists) has created an accessibility statement that is available to view via the link. They are compliant with WCAG 2.1 Level AA (dated December 2023). 29 February 2024
Times Higher Education (THE) The supplier (Times Higher Education) is conformant with WCAG 2.1 Level AA. Their accessibility statement is available to view via the link. 29 February 2024
Trip medical database The supplier (Trip) is partially conformant with WCAG2.1 Level AA. We have been provided with an accessibility statement which is in the process of being added to their website.  08 March 2024
Turnitin  At Turnitin, we are committed to accessibility. As part of that commitment, we work toward ensuring that Turnitin’s products align with applicable web accessibility laws. In practice, we use third-party accessibility experts to evaluate our products against the WCAG 2.1 AA standard and we share their findings through our product VPATs. We expect to begin testing and striving to substantially comply with WCAG 2.2 AA by the end of 2024 with a goal of making updates in 2025 to address any critical or blocking issues.  15 January 2025
University of Toronto Press - Physiotherapy Canada (Journal) We continue to liaise with the supplier (University of Toronto Press - UTP) on their compliance with WCAG2.1 Level AA. Current compliance with WCAG2.0 Level AA.  10 May 2023
VleBooks The supplier is conformant with WCAG 2.1 Level AA.  02 February 2024
Wakelet We are liaising with the supplier (Wakelet) about accessibility compliance (Sept 2020). Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. 23rd June 2021
Web of Science We continue to liaise with the supplier (Clarivate) on their accessibility statement and compliance with WCAG2.1 Level AA.  We have been provided with a VPAT detailing compliance with WCAG2.0 Level AA dated July 2020.  10 May 2023
Wiley Online Library We continue to liaise with the supplier (Wiley) on their accessibility statement and partial compliance with WCAG2.1 Level AA.  Their VPAT is available to view on the supplier's website.  10 May 2023
  

 

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