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At St George’s, our aim is to ensure that all our websites and mobile applications in use are accessible to our students and staff, and to potential applicants and other users. This page provides details of our progress in making our websites and mobile applications compliant in accordance with The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 No.952. 

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Accessibility statement for the main St George’s website
Accessibilty Statement for St George's, University of London

This website is run by St George's, University of London. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • some images do not have text alternative
  • some video embeds do not have captions
What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please get in touch at:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the St George’s web team at webdevelopment@sgul.ac.uk. Please be as specific as you can and let us know of ideas you have for improving our content accessibility standard.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

St George’s, University of London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons. If we have failed to identity a barrier or issue, please get in touch at webdevelopment@sgul.ac.uk.

Non compliance with the accessibility regulations

Some of our image content online does not have a useful text alternative (success criterion 1.1.1). We are working through content to update this where identified, and are training local editors to ensure compliance for any new content published.  Where possible, we will implement systematic support for achieving this criterion, but making alternative text compulsory on image upload and offering online guidance on what it should include.

Many of our PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). We will aim to replace as many essential historic PDFs and word documents as HTML pages or accessible files by September 2020 and will train local editors to implement accessible versions for new documents created.

The September 2019 accessibility audit undertaken by our development partners, Zengenti Ltd, identified a number of other areas of non-compliance:

  • Colour contrast in the site-wide breadcrumb needs review (1.4.3)
  • In the mega menu navigation, content that appears on focus or hover is not yet dismissible, hoverable, and persistent (1.4.13)
  • Clarity of link purpose in social icons is absent on course pages (2.4.4)
  • Input focus not always moved when component activated on mobile study navigation course finder (2.4.3)
  • In content implemented using markup languages, IDs are not always unique or confirming to value values. (4.1.1 and 4.1.2)

We are working with them to remedy these and anticipate improvements to be implemented by the end of October 2019.

Content that's not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We will aim to replace as many essential historic PDFs and word documents as HTML pages or accessible files by September 2020 and will train local editors to implement accessible versions for new documents created.

Audio and video content

Prerecorded audio and video content is unlikely to be accompanied with a text alternative, captions, audio description or sign language interpretation. This doesn’t meet the following success criterion:

  • 1.1.1(non-text content)
  • 1.2.1 (audio-only and video-only - prerecorded)
  • 1.2.2 (captions – prerecorded)
  • 1.2.3 (audio description or media alternative - prerecorded)
  • 1.2.5 (audio description - prerecorded)
  • 1.2.6 (sign language - prerecorded)
  • 1.2.7 (extended audio description - prerecorded)
  • 1.2.8 (media alternative - prerecorded)

At this time, we do not intend to create a text alternative, captions, audio description or sign language interpretation to historic prerecorded audio or video content that was/is published before 23 September 2020 because prerecorded audio and video content published before this date are exempt from the regulations. We will, however, explore the feasibility of offering text alternatives and captions to new content produced.

How we tested this website

This website was last tested on 26-27 September 2019. The test was carried out Zengenti Ltd, our content management system, hosting and development partner. In addition to their ongoing quality assurance of their development work, they undertook a separate two day review of the technical site build to identify any accessibility issues.

In parallel, the External Relations, Communications and Marketing team sampled a selection of popular page types including course pages, standard content pages and landing pages to review editor-controlled accessibility requirements.

What we’re doing to improve accessibility

We will be developing an accessibility roadmap and working with editors across the University to enhance understanding of accessibility to ensure future content decisions are compliant. We will also introduce a regular programme of accessibility testing to monitor for non-compliance.

This statement was prepared on 26 September 2019. It was last updated on 29 September 2019.

Accessibility statements for other St George’s websites
Third-party accessibility statements

St George’s uses a number of third-party systems and websites to deliver its service to students and staff of the University. We want as many people as possible to use these and we work with platform owners and content creators to ensure this. Below is a list of these systems and websites with links to individual accessibility statements or notes on accessibility compliance.

  • AAAS Science Journals

  • Acland's Video Atlas of Human Anatomy: We are liaising with the supplier (Wolters Kluwer) about an accessibility statement. We have been provided with a VPAT detailing compliance with WCAG2.0 Level A and AA dated 25th January 2019. We continue to liaise with the supplier on compliance with WCAG2.1 Level AA. (Last update: 23 June 2021)
  • All4Maternity - Practising Midwife: We continue to liaise with the supplier (All4Maternity) on compliance with WCAG2.1 Level AA. (Last update: 23 June 2021)
  • American Association of Immunologists - Journal of Immunology: We continue to liaise with the supplier (American Association of Immunologists) on their accessibility statement and compliance with WCAG2.1 Level AA. (Last update: 23 June 2021)
  • American Psychiatric Association Publishing - American Journal of Psychiatry
  • Annual Reviews - Annual Review Journals: We continue to liaise with the supplier (Annual Reviews) on compliance with WCAG2.1 Level AA. (Last update: 23 June 2021)
  • APA

  • ProQuest – ASSIA, British Nursing Index/Database

  • Better impact: Statement from Better impact software regarding accessibility “The volunteer, donor, and member facing portal of the software is in line with the WCAG2.1 guidelines. Additionally we have a consultant, who relies on a screen reader, assist us when we do major changes to this portal to help us not only meet the guidelines, but also make it as good an experience as possible."

  • BigBlueButton

  • BMJ and BMJ Journals collection: We are liaising with the supplier (BMJ) on compliance with the WCAG2.1 Level AA standard (currently WCAG2.1 Level A), there is a review currently underway including VPAT update. (Last update: 23 June 2021)
  • BMJ Best Practice : We are liaising with the supplier (BMJ) on compliance with the WCAG2.1 Level AA standard (the accessibility statement currently states WCAG2.1 Level A). BMJ have stated that ‘BMJ Best Practice ensures equality of access to users by endeavouring to be both Section 508 and WCAG2.1 compliant and duty bound to continuously review and make the necessary changes to remain compliant with WCAG2.1 Level AA’. (Last update: 23 June 2021)
  • BMJ Learning
  • British Editorial Society of Bone & Joint Surgery - Bone & Joint Journal : We continue to liaise with the supplier (British Editorial Society of Bone & Joint Surgery) on their accessibility statement and compliance with WCAG2.1 Level AA. (Last update: 23 June 2021)
  • Cambridge Core Journals Platform

  • Capsule - We are liaising with the supplier (Ocasta) , who have confirmed that an accessibility statement will be published on their site in summer 2021 to coincide with the release of new version of the web and mobile apps. These versions will be WCAG 2.1 AA compliant (Last update: 14 May 2021). Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself.

  • Cite Them Right Online
  • Cold Spring Harbor Laboratory Press - CSHL Journals : We continue to liaise with the supplier (Cold Spring Harbor Laboratory Press) on their accessibility statement and compliance with WCAG2.1 Level AA. (Last update: 23 June 2021)
  • Complete Anatomy: Complete Anatomy was recently acquired by Elsevier and are currently working to adhere to the Elsevier Policy. A new User Interface (UI) system is under development, which is due for completion in the second half of 2021. Once completed the current audit will be refreshed and a VPAT created with Elsevier’s accessibility compliance department. (Last update: 23 June 2021)
  • Ebook Central (Proquest)

  • EBSCO : AMED, Cinahl Plus, Medline and EBSCO Educational Databases (British Education Index (BEI), Education Resource Information Center (ERIC), Educational Administration Abstracts, Education Abstracts, and Child Development and Adolescent Studies).

  • Elsevier

  • Elsevier/ScienceDirect

  • Eprints (aka SORA)

  • European Respiratory Society - European Respiratory Journal
  • EvaSys (SOLTS) - We are liaising with the supplier (EvaSys) about an Accessibility Statement. Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. (Last Update: 23 June 2021)

  • FutureLearn

  • JAMA journals : We are liaising with the supplier (American Medical Association) on compliance with WCAG2.1 Level AA (current statement refers to WCAG2.0 standards). (Last update: 23 June 2021)
  • Kortext

  • LabCup : We are liaising with the supplier (LabCup) about accessibility compliance. Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. (Last Update: 23 June 2021)
  • LWW Health Library : We are liaising with the supplier (Wolters Kluwer) about an accessibility statement. We have been provided with a VPAT detailing compliance with WCAG2.0 Level A and AA dated 28th January 2019. We continue to liaise with the supplier on compliance with WCAG2.1 Level AA. (Last update: 23 June 2021)
  • MA Healthcare/Mark Allen Group - MAH Complete (journal collection)
  • McGraw Hill Education
  • Mentimeter

  • Microbiology Society - Microbiology Society Journals package : We continue to liaise with the supplier (Microbiology Society) on their accessibility statement and compliance with WCAG2.1 Level AA. (Last update: 23 June 2021)
  • Microsoft Office – See Canvas statements above for how we ensure compliance with contents produced in MS Office environment.

  • Moodle – St George’s use of Moodle is now read only, as a result of our move to Canvas in 2017. Queries relating to Moodle should be directed to the Learning Technology Services team at LTS@sgul.ac.uk

  • National Academy of Sciences - PNAS (Proceedings of the National Academy of Sciences) : We continue to liaise with the supplier (National Academy of Sciences) on their accessibility statement and compliance with WCAG2.1 Level AA. (Last update: 23 June 2021)
  • Nature Portfolio Journals

  • NDP.serve3 : We are liaising with the supplier (h) about accessibility compliance. Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. (Last Update: 23 June 2021)
  • NEJM - New England Journal of Medicine : We are liaising with the supplier (NEJM) on compliance with WCAG2.1 Level AA (current statement and VPAT refers to WCAG2.0 Level A and AA). (Last update: 23 June 2021)
  • OvidSP – Books@Ovid, Embase, Global Health, Journals@Ovid, Maternity and Infant Care Database, Medline, PsycInfo: We are liaising with the supplier (Wolters Kluwer) about an accessibility statement. We have been provided with a VPAT detailing compliance with WCAG2.0 Level A and AA dated 18th July 2018. We continue to liaise with the supplier on compliance with WCAG2.1 Level AA. (Last update: 23 June 2021)
  • Oxford Academic Journals Platform

  • Oxford University Press - Oxford Medicine Online
  • Oxford University Press - Oxford Clinical Psychology
  • PhysioPlus - We are liaising with the supplier (PhysioPlus) about an Accessibility Statement (Sept 2020). Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. (Last Update: 23 June 2021)

  • Physiotec: We are liaising with the supplier (Physiotec) about an Accessibility Statement (Sept 2020). Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. (Last Update: 23 June 2021)

  • Physitrack: We are liaising with the supplier (Physitrack) about an Accessibility Statement (Sept 2020). Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. (Last Update: 23 June 2021)

  • Prescribing Safety Assessment (PSA) interface: We are liaising with the supplier (PSA) about an Accessibility Statement (Sept 2020). Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. (Last Update: 23 June 2021)

  • Primo (aka Hunter) (Exlibris)

  • ProQuest – RefWorks
  • ProQuest – ASSIA, British Nursing Index/Database
  • RCNi Journals

  • Rockefeller University Press - Journal package

  • SAGE Journals
  • Society for Neuroscience - Journal of Neuroscience : We continue to liaise with the supplier (Society for Neuroscience) on their accessibility statement and compliance with WCAG2.1 Level AA. (Last update: 23 June 2021)
  • SpeakingClinically: The supplier provides a short accessibility statement on their website at https://speakingclinically.co.uk/about/ . Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. (Last Update: 11 June 2021)
  • Springer

  • Stratocore PPMS: Stratocore PPMS WCAG 2.1 Compliance report is available here (PDF).
  • Taylor & Francis online

  • Turnitin

  • University of Toronto Press - Physiotherapy Canada (Journal)
  • VleBooks
  • Wakelet : We are liaising with the supplier (Wakelet) about accessibility compliance (Sept 2020). Although we are responsible for ensuring the content we supply meets accessibility requirements, we are not responsible for the accessibility of the platform itself. (Last Update: 23rd June 2021)

  • Web of Science

  • Wiley Online Library

 

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