Website accessibility statement in line with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This statement applies to both the Myprogress website and its associated mobile application. For a detailed assessment on the platform’s accessibility, please visit the Myprogess platform’s accessibility statement.
The Myprogress website is run by St George’s, University of London, Myprogress platform. The Voluntary Product Accessibility Template (VPAT) can be viewed at https://www.myprogressapp.com/accessibility-statement/. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
Customising the website
AbilityNet has advice on making your device easier to use if you have a disability. You can access this advice by visiting their website here.
How accessible is this website?
We know some parts of this website are not fully accessible to WCAG 2.1 AA standards and the owners, MyKnowledgeMap are working towards this goal.
For the latest information on compliance with accessibility guidelines, please read the Myprogress Accessibility Conformance Report: https://www.myprogressapp.com/accessibility-statement/.
The Myprogress mobile App is supplied by the 3rd party MyKnowledgeMap and the accessibility of the technical infrastructure and user interface is the responsibility of the 3rd party supplier. The accessibility of the content is the responsibility of St George’s, University of London and we are actively working to increase the accessibility and usability and in doing so adhere to the available standards and guidelines.
How accessible is the mobile app?
We want as many people as possible to be able to use the Myprogress mobile app.
In the Apple iOS and Android devices, you can use the built-in:
We recommend the following device and assistive technology combinations for the best user experience - TalkBack for Android and VoiceOver for iOS (iPhone and iPad).
What to do if you cannot access parts of Myprogress website or mobile app
We are always looking to improve the accessibility of the Myprogress website and mobile app. If you need information on parts of the Myprogress website/app or resources in a different format like accessible PDF, large print or need subtitles for videos etc, please contact email@example.com and we will endeavour to respond to you within 5 working days outside of our scheduled University closure days.
Reporting your experience will help us further enhance the accessibility of our Myprogress website/app.
What to do if you cannot access parts of our Myprogress website
We are always looking to improve the accessibility of the Myprogress website. If you need information about the website or resources in a different format like an accessible PDF, large print or need subtitles for videos etc, please contact firstname.lastname@example.org and we will endeavour to respond to you within 5 working days outside of our scheduled University closure days.
Reporting accessibility problems with this website
Reporting your experience will help us further enhance the accessibility of our Myprogress website.
We continue to work with the owners of the myprogress website in making further improvements and enhancements to their accessibility features based on feedback from our users.
Please let us know if you encounter any problems, or if you find any of our features particularly useful. If you find any problems that are not listed on this page or think we are not meeting accessibility requirements, contact email@example.com
When contacting us, please provide:
- Page URL (web page address)
- Issue encountered (and if on mobile or desktop)
- Any particular software or assistive technology being used (for example browser, screen reader)
If you need any help in reporting your difficulty with the website, please read the World Wide Web Consortium (W3C) guide 'Contacting Organisations about Inaccessible Websites'.
Contacting organisations about inaccessible websites
There is additional government advice on contacting websites to report accessibility issues and what your rights are.
Reporting an accessibility problem on a public sector website
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS) directly.
Contact details for the Equality Advisory and Support Service (EASS)
Technical information about this website’s accessibility
St George’s, University of London is committed to making all websites hosted at the University accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The myprogress website aims to be compliant with the Web Content Accessibility Guidelines 2.1 AA
The full guidelines are available at:
Web Content Accessibility Guidelines version 2.1
For the latest information on compliance with accessibility guidelines, please read the myprogress Accessibility Statement: https://www.myprogressapp.com/accessibility-statement/
How we tested this website
The testing is an ongoing process and is followed by manual prioritisation of issues, and we are working with the relevant team to further address the issues as soon as is realistically possible.
What we are doing to improve accessibility
We are continually improving the user experience for everyone and applying the relevant accessibility standards. We will be reviewing resources and test for its accessibility compliance on a regular basis. Further support, guidance and training will be provided to all staff who are involved in creating resources for this website and also to increase awareness of accessibility and our responsibilities. For third party products where we are not in control of the content or user experience, we will continue to liaise with the provider to ensure that improvements are being made.