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Before making an interloan request, please check in Hunter to make sure we do not hold the book or article you require.
Making a request
Interloans can be requested:
To make a request through Hunter:
- Go to Hunter and sign in at the top right of the screen.
- University staff and students can sign in using an SGUL username and password.
- NHS staff should email the library at firstname.lastname@example.org for login details.
You can also email us at email@example.com with details of books or articles you would like to request.
Paying for a request
St George’s, University of London and Joint Faculty staff and students must pay for interloan requests before items can be ordered. The charge is £6 per book or journal article.
Payment can be made:
by credit/debit card at the Library Helpdesk during our staffed hours. We cannot currently accept payment by cash or cheque.
by account code. Add the code in the Comment box if requesting through Hunter, or include it in your email.
NHS staff and post-registration nursing students employed by the trusts below can receive 10 interloans per year (August-July) free of charge:
St George's University Hospitals NHS Foundation Trust, including community-based teams
South West London & St George's Mental Health Trust
If you have used your allowance for the year, you can make further requests at a cost of £6 each. Please follow the payment instructions for university staff and students above.
Most articles arrive within 2-7 days.
Most books arrive within 7-14 days.
Please note, however, that supply times for standard requests depend on the organisation supplying the material and this is not within our control.
Urgent article requests
We can obtain journal articles within a shorter guaranteed timeframe in urgent cases. These requests have to be dealt with individually and will cost considerably more to obtain.
To place an urgent article request, please email us at firstname.lastname@example.org before 3pm, Monday to Friday.
You will receive a download link, PDF or SED (Secure Electronic Document) in your email. SEDs can be opened using Adobe Digital Editions. You can download and install Adobe Digital Editions for free here.
If you are unable to open your interloan, forward it to us at email@example.com.
Interloan books can be collected from the Library Helpdesk during our staffed hours; we'll email you when your book arrives and is ready to collect. Interloan books are checked out to your library account and must be returned by the due date, unless you are requesting a renewal.
It is usually possible to renew books that are on loan from other libraries. Each renewal is charged at £6 or one NHS interloan credit.
To request a renewal, please email us at firstname.lastname@example.org a few days before your item is due for return.