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Working both within IMBE and across the wider St George’s, University of London community, the IMBE Operations team provide a professional support service to the IMBE staff and student community. We cover a range of activities, including technical services for our teaching laboratories, support for educational activities across St George’s, and finance and course administration. 

Meet the team

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Director of Education Operations and Programme Management
Catherine Robinson
A picture of Catherine Robinson.

As a member of St George’s senior management, Catherine works with colleagues across the university in the coordination, development and operation of professional services relating to education and student experience. Based in IMBE, Catherine also leads the IMBE education operations teams in their delivery of a professional service in support of the institute’s educational activities, as well as manging the Education Office Administration team.

Education Office Administration
Jolanta Jeromina, Executive Assistant to the Deputy Principal (Education)’s Office

Jolanta provides proactive, high-level administrative support to Professor Jane Saffell, Deputy Principal (Education) and members of the senior education leadership team.  Jolanta also has responsibility for IMBE information management and communication, project administration and office management. She also line manages the IMBE Operations Assistant.

Colin Smith, Finance Administrator
Working closely with the central Finance team, Colin is the key point of contact for IMBE colleagues for day-to-day finance inquiries, bridging the gap between the institute and Finance, Procurement and the Joint Research & Enterprise Office (JREO). Colin is also responsible for manging St George’s student online teaching feedback scheme and IMBE processes for internal staff awards, including the conference and development funds.
The Graduate School, Postgraduate Administration

The Postgraduate Administration team is based in IMBE, but works across St George’s to support the delivery of taught postgraduate programmes and research degrees. The team also supports the development of St George’s professional education offering, including the development and delivery of short-courses, online learning and standalone modules. 

Emma Embleton: Head of Postgraduate Administration 

Manages the overall operational business of the Graduate School, taking the lead in ensuring the smooth running of all postgraduate provision across the University including managing a core team delivering support for taught postgraduate courses and research degree students.

Dr Maxine Esser: Programme Manager - Taught Programmes

Responsible for the administrative processes relating to all postgraduate taught students. Working with a core team to deliver all programme related activities across the student lifecycle.

Derilyn Frusher: Programme Manager - Research Degrees

Responsible for the administrative processes relating to all postgraduate research students (MPhil, PhD & MD(Res)), organising and managing processes from admission, registration, enrolment, monitoring and submission of thesis to graduation. Secretary to the Research Degrees Committee.

Alex Grayling: Postgraduate Examinations Officer 

Responsible for organising and running written and clinical examinations for all Postgraduate Taught programmes and managing the examinations process for research students.

Kay Ling: Clinical Placement Administrator

Responsible for all administrative processes related to clinical placements for Physician Associate students, including placement recruitment, allocations, monitoring and payments.

Michaela Binstead-Light: Postgraduate Officer (Physician Associate Studies)

Responsible for ensuring the smooth running of the Physician Associate programme. Working to deliver all programme related activities across the student lifecycle, following admission to SGUL, including enrolment, timetabling, evaluation and assessments.

Indy Weerasekera: Postgraduate Administrator (Physician Associate Studies)

Responsible for providing administrative support to the MPAS programme and in particular to the FCM module lead and sub module leads. Working with the module lead and sub leads to liaise with internal and external lecturers ensuring the coordination, confirmation and actual delivery of FCM lectures.

Georgia Baines: Postgraduate Officer

Responsible for ensuring the smooth running of the Genomic Medicine, Sports Cardiology and Interpretation & Clinical Application of Genomic Data postgraduate programmes. Working to deliver all programme related activities across the student lifecycle, following admission to SGUL, including enrolment, timetabling, evaluation and assessments.

Megan Jones: Postgraduate Administrator

Responsible for ensuring the smooth running of the Biomedical Sciences, Global Health, Healthcare Research Skills & Methods and Translational Medicine postgraduate programmes, and the Common Postgraduate Framework modules. Working to deliver all programme related activities across the student lifecycle, following admission to SGUL, including enrolment, timetabling, evaluation and assessments.

Learn more on The Graduate School pages.

Undergraduate Administration
Undergraduate Science Administration Team

The Sciences Team based in the Institute of Medical & Biomedical Education currently supports the SGUL BSc/MSci Biomedical Science, BSc Clinical Pharmacology, BSc Healthcare Science (Clinical Physiology) and Intercalated BSc programmes, and the KU Master of Pharmacy modular teaching programme.

As a team we are responsible for the coordination, maintenance and support of our programmes to a high professional standard. We pride ourselves on being a link between students, academics and the wider university community.  

Karolina Ossowska - Head of Undergraduate Science Programmes Administration

Location: Registry, Ground Floor Hunter Wing

Responsibilities include:

  • Overall management of the Science Admin Team
  • Lead administrator for BSc Biomedical Science & Intercalated BSc with main focus on Year 3 BMS and iBSc (including iBSc application process, MSci transfer, BSc module/project selection process) and Year 4 MSci Biomedical Science

Jonathon Fee - Senior Science Programmes Officer

Location: Registry, Ground Floor Hunter Wing

Responsibilities include:

  • All aspects of course administration for BSc Healthcare Science
  • BSc Healthcare Science Apprenticeships
  • Professional Training Year (PTY)

Errol Lobo - Senior Science Programmes Officer

Location: Registry, Ground Floor Hunter Wing

Responsibilities include:

  • All aspects of course administration for BSc Clinical Pharmacology

Michelle Moroney - Science Programmes Officer

Location: Registry, Ground Floor Hunter Wing

Responsibilities include:

  • BSc and MSci Biomedical Science Years 1 & 2 course administration (covering all aspects of Year 1 & 2 timetabling, small group tutorials, Canvas, assessment submissions)

Kirsty McEneny - Science Programmes Administrator

Location: Registry, Ground Floor Hunter Wing

Responsibilities include:

  • Master of Pharmacy Years 1-4 modular teaching administration (teaching timetables, tutorial packs & tutors, StudySpace). This programme is run in partnership with Kingston University.

Yunhui Kim - Science Programmes Administrator

Location: Registry, Ground Floor Hunter Wing

Responsibilities include:

  • Varied admin support across all BSc programmes including: support for small group tutorials; student attendance monitoring with emphasis on Tier 4 visa requirements; feedback collation; Canvas
MBBS Programme Team

Led by Joanna Carroll and Katherine Pigott, the MBBS Programme Team supports the academic and clinical leads in delivering the MBBS course. The team manage all of the administrative elements of the MBBS course, including:

  • timetabling and scheduling

  • clinical placement administration

  • curriculum planning and development

  • supporting students throughout their time on the course.

In addition to working internally with St George’s academic and clinical leads, the MBBS Programme Team liaise with our affiliated hospital sites to ensure all curriculum needs are delivered and work to develop areas of programme management to ensure students get the best possible experience during their studies.

Student-Facing Team

Katherine Pigott - Head of Medical Programmes Administration

Responsibilities include:

  • Overseeing of all student-facing services provided by the MBBS administrative team, including responsibility for student support and all student facing administrative staff and the continued review of these in the context of accessibility and efficacy, sets course term dates, oversight of the risk assessment process for students on placement and coordinates programme regulation updates.
  • Evaluating student feedback through a variety of internal and external mechanisms and co-authoring of the Annual Action Monitoring Report and plan.
  • Secretary to the MBBS Course Committee and Chair of the MBBS Weekly Welfare Meeting.

Melanie Brunst - Clinical Placement Support Coordinator

Responsibilities include:

  • Being the first point of contact for students and staff queries and arrangements with regards to P Year Psychiatry placements and Public Health in the final year.
  • Overseeing the award of Student Prizes and the Excellent Teacher Awards for Clinicians on the SGUL MBBS programme.

Eroulla Cadd - Clinical Teaching Administrator (Obstetrics, Gynaecology and Paediatrics)

Responsibilities include:

  • Being the first point of contact for students and staff queries and arrangements with regards to Obstetrics & Gynaecology and Paediatrics placements, including allocations to firms, updating Virtual Learning Environment (Canvas) and liaison with partner sites.
  • Collating and evaluating end of placement student feedback.

Jan Cook - Clinical Medicine Manager

Responsibilities include:

  • Leading on all T, P and F year administrative support. 
  • Being administrative lead for UKFPO liaison, including Supporting Trainees Entering Practice (STEP) processes, nomination of graduates and producing Educational Performance Measure for ranking. 
  • Managing applications for external intercalation.

Paula Cunningham - Clinical Sciences Manager

Responsibilities include:

  • Overseeing all processes delivered within the Clinical Sciences administrative team (MBBS4 Year 1, MBBS5 Year 1 and Year 2 and Clinical Communication Skills).
  • Managing student online evaluation for the clinical sciences and analyse engagement, methodology and output. 
  • Working alongside curriculum development team to provide expertise to inform curriculum changes. 

Nitesh Desai - MBBS4 Year 1 Coordinator 

Responsibilities include:

  • Being the first point of contact for staff and student queries for the M4 Year 1 programme and the T-Year taught (PBL) blocks, which include timetables, Canvas updates, processing student mitigating circumstances applications for coursework, coordinating student progress meetings and student applications for interruptions of studies.
  • Coordinating the allocation of NHS Smartcards to students entering their clinical years including, managing the application process for smartcards and the update process for existing smartcards.
  • Secretary to the MBBS4 Year 1 Committee and the M4 Year 1 Becoming a Doctor Grading Committee.

Jerusha Edwards - General Practice Teaching Administrator (T Year)

Responsibilities include:

  • Being the first point of contact for all student queries concerning the T Year General Practice placement, including student allocation to practices, update Canvas placement site, coordination of SGUL seminars, coordination of the Julian Tudor Hart prize, monitor student engagement and placement assessment. 
  • Being the key liaison with external General Practice team for T Year, including practice payments, coordination of annual training arrangements and distribution of tutor training materials and student feedback.
  • Recruiting actors for seminars and end of placement assessment.

Jill Edwards - Clinical Teaching Administrator (Surgery, Surgical Specialties and Palliative Care)

Responsibilities include:

  • All administrative aspects of Palliative Care including teaching timetables, hospice visits allocations and Canvas updates.
  • Being the first point of contact for any aspect of P Year Surgery and Surgical Specialties, including staff and student placement concerns and queries, Becoming a Doctor requirements, MyProgress queries and coordination of student remediation opportunities.
  • Evaluating end of placement student feedback.

Marisa Elms - MBBS5 Year 1 and Year 2 Coordinator

Responsibilities include:

  • Being the first point of contact for student and staff queries and administrative arrangements for Years 1 and 2 of the undergraduate programme, including timetable arrangements, student allocations for the Early Years Clinical Experience, SSC for the early years and update Canvas.
  • Recruiting assessors for Multiple Mini Interviews as part of the admissions process for the undergraduate and graduate entry programmes.
  • Secretary to the Clinical Sciences Committee and the M5 Year 2 Becoming a Doctor Grading Committee.

Andre Elston - Online Learning Coordinator

Responsibilities include:

  • Coordinating the annual Canvas update process.
  • Providing guidance, training, and support for the online learning elements of Investigation of Disease, use of Canvas by academic and administrative staff for posting content and specific online elements of the clinical sciences years.

John Ferra - Transition Year Coordinator

Respnsibilities include:

  • Being the first point of contact for staff and student queries for Transition (T) Year, which include Investigation of Disease arrangements and timetables, Canvas areas, processing student's mitigating circumstances for coursework , all aspects of student allocation to and attendance on placements, coordinating student progress meetings, assessment arrangements for the Case Analysis Project and the Becoming a Doctor Domain, provide administrative support for all elements of SSC projects and student applications for interruptions of studies.
  • Secretary to the T Year Committee and the T Year Becoming a Doctor Grading Committee.

Emma Foley - Clinical Communication Administrator

Responsibilities include:

  • Liaising with students who are our Peer Tutors who teach Clinical Skills to their peers.
  • The recording of attendance for both clinical and communication skills.
  • Managing all aspects of the final year peer tutors' portfolio submissions.

Hannah Hart - Clinical Communication Skills Coordinator

Responsibilities include:

  • Coordinating all elements of the Peer Tutor system, including administrative support for the recruitment and training process, allocation of students to teaching opportunities and payment of peer tutors.
  • Overseeing all administrative support for Clinical and Communication skills teaching. 
  • Actor recruitment for teaching and end of year OSCE assessments. 

Joanna Hellewell - General Practice Teaching Administrator (Final Year)

Responsibilities include:

  • Being the first point of contact for all student queries concerning the Final Year General Practice placement, including student allocation to practices, updating Canvas placement site, manage student travel claims, coordination of GP prizes monitoring student engagement and placement assessment. 
  • Being the key liaison with external General Practice team for Final Year, including practice payments, coordinate annual training arrangements and GP meetings, distribution of tutor training materials and student feedback.

Luul Jama - Clinical Sciences Administrator

Responsibilities include:

  • Being the first point of contact for monthly payment arrangements for CBL and PBL tutors.
  • Coordinating the Final Year Careers Fair.
  • Providing administrative support for student attendance and engagement monitoring on clinical sciences taught sessions.

Joanne Samuels - Programmes Administrator

Responsibilities include:

  • Providing support across P Year Clinical Programmes.
  • Being the first point of contact for the GP Widening Participation programme, including allocation details, fee payment, distribution of learning materials.

Steven Lupton - Penultimate Year Coordinator

Responsibilities include:

  • Being the first point of contact for staff and student queries for Penultimate (P) Year, which include PPD arrangements and timetables, Canvas areas, processing student's mitigating circumstances for coursework, all aspects of student allocation to and attendance on placements, coordinating student progress meetings, administrative support for assessment arrangements for PPD and the Becoming a Doctor Domain, and student applications for interruptions of studies.
  • Secretary to the P Year Committee and the P Year Becoming a Doctor Grading Committee.

Michelle Parginou - Personal Tutor Administrator

Responsibilities include:

  • Providing administrative support for the personal tutor system for the MBBS undergraduate and graduate entry course, including allocation of students to personal tutors, arranging training sessions for personal tutors and monitoring student engagement with the personal tutoring system.
  • Being the first point of contact for students with queries about their personal tutor allocation.

Lea Stock - Student Support Manager

Responsibilities include:

  • Being the first point of contact for the support, management, and monitoring of students with complex circumstances affecting their progress through the MBBS programme, and liaison with other professional services staff where needed.
  • Being the administrative lead for the exceptional circumstances process.
  • Being the administrative lead for process reviews of course-related student support processes, in terms of assessing efficacy of systems (measured against key performance indicators) and identifying barriers to access of support and advice.

Stephenie Thomas - Clinical Teaching Administrator (Anaesthetics and Critical Care)

Responsibilities include:

  • Being the first point of contact for all aspects of Critical Care and Anaesthetics, including staff and student placement concerns and queries, Becoming a Doctor requirements, MyProgress queries and coordination of student remediation opportunities.
  • Scheduling and providing administration support for Final Year Simulation Week (Mandatory sessions) including e-Immediate Life Support (e-ILS), Simulated Clinical Scenarios, Blood Administration sessions, Advanced Prescribing sessions, Simulated Dop sessions, Breaking Bad News sessions.
  • Evaluating end of placement student feedback.

Cecilia Tjomsland - General Practice Teaching Administrator (Early Years)

Responsibilities include:

  • Being the first point of contact for all student queries concerning the Year 1 and 2 for the undergraduate programme and Year 1 of the Graduate Entry Programme for the General Practice placement, including student allocation to practices, updating Canvas placement site, monitor student engagement and placement assessment. 
  • Key liaison with external General Practice team for the early years, including practice payments, coordination of annual training arrangements, and GP meetings and distribution of tutor training materials.
  • Providing administrative support for the student allocation of Smartcards process.

Carrie Victor-Smith - Clinical Teaching Administrator (Medicine and Accident and Emergency)

Responsibilities include:

  • Being the first point of contact for all aspects of P Year Medicine and Final Year Accident and Emergency placements, including staff and student placement concerns and queries, students’ Becoming a Doctor requirements, MyProgress queries and coordination of student remediation opportunities.
  • Coordinating all elements of the Final Year elective process.
  • Evaluating end of placement student feedback.

Frank Wilcox - Final Year Coordinator

Responsibilities include:

  • Being the first point of contact for staff and student queries and arrangements for Final (F) Year, which include ACP timetables, Canvas areas, processing student's mitigating circumstances for coursework, all aspects of student allocation to and attendance on placements, coordinating student progress meetings, administrative support for the Becoming a Doctor Domain, and student applications for interruptions of studies.
  • Secretary to the F Year Committee and the F Year Becoming a Doctor Grading Committee.

Sarah Winyard - Clinical Teaching Administrator (Neurology)

Responsibilities include:

  • Being the first point of contact for all aspects of Neurology, including staff and student placement concerns and queries, Becoming a Doctor requirements, MyProgress queries and coordination of student remediation opportunities.
  • Overseeing Psychiatry placement arrangements, in liaison with the Clinical Placement Support Coordinator.
  • Evaluating end of placement student feedback.

Vacant - Receptionist (currently vacant)

Responisbilities include:

  • Being the first point of contact at student reception 6th floor Hunter Building.
  • Assisting with any difficulties students have as they present at reception.
Quality, Partnerships and International Team

Joanna Carroll - Head of MBBS Quality & Development

Responsibilities include:

  • Overseeing all aspects of NHS partnerships related to clinical teaching, including quality monitoring through student feedback and site visits; managing the undergraduate medical education tariff; clinical placement budget planning and student number planning in liaison with Higher Education England.
  • Overseeing the development and monitoring of processes for MBBS programme delivery to assure quality and compliance with regulatory requirements set by the General Medical Council.
  • Overseeing of all aspects of international partnership with the University of Nicosia related to clinical teaching, including quality monitoring; and the international MBBS teach-out process in line with GMC regulatory requirements.

Kerren Churcher - Quality Manager

Responsibilities include:

  • Overseeing of quality assurance visits of partner Trusts and key point of contact for hospital subdeans and undergraduate coordinators.
  • All aspects of quality monitoring of teaching and student experience across the MBBS programme, including the MBBS quality assurance teaching framework, quality assurance visits to placement providers and management of student feedback and evaluations for all years of the MBBS programme.
  • Coordinating the Annual Clinical Teachers day.

Pedro Elston - Curriculum Development Manager

Responsibilities include:

  • Managing MBBS Curriculum development and assure compliance with GMC outcomes.
  • Being the point of contact for the clinical priority list.

Jeya Gunaseelan - Curriculum Development Administrator

Responsibilities include:

  • Providing a comprehensive level of administrative support to work of the Curriculum Development Team in the review of the MBBS curriculum to maintain the quality of the MBBS across SGUL and the University of Nicosia (UNic).
  • Producing the curriculum brochure, priority list and clinical practice outcomes handbooks, M4 Y1 and T year learning objectives, M4 Y1 PBL tutor notes, handbook and online cases. 

Tracy McGinley - Quality and Tariff Administrator

Responsibilities include:

  • Managing student feedback returns for clinical placements to ensure the required response rate.
  • Collating end of placement student evaluation data and produce end of year reports. 
  • Supporting the Quality Manager to produce data required for the annual internal and external quality reporting cycle.  

Arthi Ramasubramanian - International Programme Manager

Responsibilities include:

  • Being the first point of contact for International MBBS students including those at Thomas Jefferson University, USA. 
  • Being the main point of contact for preparing US and Canadian residency paperwork including for those students in the Home MBBS programme who might wish to apply to US or Canada.
  • Being the registry contact for queries relating to students on International MBBS.

Vincy Wilson - Project Officer (Curriculum Partnership)

Responsibilities include:

  • All aspects of the MBBS4 Curriculum sale project alongside the Project manager.
  • Supporting the Head of Centre for Clinical Education and manage the Clinical Education section of the SGUL website.
  • Managing the process of obtaining an Honorary contract with the institute and coordinate the University of London Gold medal award 2021 by liaising with all other medical schools in London.
Centre for Innovation and Development in Education (CIDE) Administration

Led by Paola Motta, CIDE Programmes Manager, with support from Shire Meah, CIDE Administrator, the CIDE administration provides a proactive and professional service to staff and students across all areas of CIDE activities.

Learn more on the CIDE pages.

Teaching Services

Teaching Services provide key technical support for St George’s courses. In addition to supporting teaching activities in the Hunter Wing teaching labs, clinical skills practice rooms and general teaching rooms, Teaching Services play a vital role in ensuring the delivery of OSCEs.

The team is managed by Lynn Plowright (Head of Teaching and Technical Services) who is responsible for overseeing the set-up of and ordering for clinical skills sessions and OSCEs, efficient use of space, health and safety, and budget management.  Matt Cordwell (Senior Lab Technician) is responsible for planning lab practicals with academic staff, and supervises the lab technicians Jay Bharj and Emma Gammage.  The lab team work together to prepare the practicals and provide support during them.  Preparation of clinical skills practicals and general room support are the remit of Desmond Larmond (Clinical Skills Technician). However, we are flexible in our approach and all of the team work together to provide support as necessary; and, of course, this is just a snapshot of the many activities that fill our time!

 

 

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