We know that waiting for your results and finding out if you’ve got a place can be stressful, so we’ve put together a quick guide to Clearing and Adjustment.

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If you did better or worse than expected in your A-Levels or changed your mind about what or where you want to study, then Clearing and Adjustment gives you the chance to find a new course. It's important to do some research and understand what options you have available to you.

Once you've received your results

Don't assume the worst. If you have narrowly missed out on meeting the conditions of your offer, there is still a chance you might get accepted. Check UCAS Track and contact the university before you do anything else.

Stay positive and calm. You might be feeling stressed about having to change your plan, bear in mind that you could find a great course at a university you love. Being positive will also make sure you come across well when you talk to staff.

Don’t worry if you’re upset. University staff are used to students who’ve not got the grades they wanted ringing up in an anxious or panicked state, and are trained to help you through.

Be honest. Remember that the course has to be the right fit for you and elaborating on your interests and skills or misrepresenting your ambitions for the future could result in a mismatch and, ultimately, in you accepting a place on a course that you are not truly interested in.

When you make the call

From 17 August our friendly clearing advisors will be ready to talk to you about your chosen course and eligibility. The clearing and adjustment advisor will need the following information:

  • Your UCAS clearing ID number (this will be displayed on the 'welcome' and 'choices' pages in UCAS Track)
  • Your UCAS personal ID number
  • Your level 2 (GCSEs) and level 3 (A level or equivalent) results
  • Your email address
  • A contact telephone number

Don't forget to register with UCAS and have an account before getting in touch with our Clearing Hub. Keep an eye on our social media for Clearing updates and news.

Clearing call tips

Make the call yourself. Parents, teachers or friends can’t do this for you. Universities will want to speak to you directly; find somewhere quiet, so you can make the call without being disturbed. 

Ask about accommodation. Some universities will still have places available in their halls of residence and others will only be able to offer advice on finding accommodation in the local area. This is going to be your home for the first year of your studies so you need to make sure you are happy with what the university can offer you.

Ask if there are any financial incentives, such as bursaries or scholarships, available in Clearing. Not all universities will have any available but, if the university you are speaking with does, you don’t want to miss out.

Ask how long you have got to accept the offer. This is one of the most important decisions you will make so you don’t want to rush it. Being clear on the deadline will give you chance to weigh up your options. Remember, you can only accept one offer.

Once you’ve found the right university course for you and have received an offer, ask if you can visit the campus. Have a look around and, if possible, meet staff and students from your chosen course before accepting. Universities often accommodate these requests – many even run dedicated Clearing Open Days during August – and it will help you to know what to expect come the start of term.


Last Updated: Wednesday, 16 August 2017 17:15