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Together we make positive change

Listening to you is at the heart of any changes that are made at St George’s. The results of student surveys, student-staff liaison groups and various focus groups that take place across the institution lead to improvements in all areas of the University to enhance your experience. 

What have we improved as a result of student feedback?

It is important that you know your feedback is taken seriously and that we, as a University, share a response on what enhancements have been made. Below are recent examples of changes that have come about because of the views and opinions you shared with us.

You said, we did

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Communication and sharing information with you

You said: information is not readily available and is hard to find.

We did: transformed the St George’s website to make it easier to find important content.

Your campus estate
  • You said: we want more spaces to socialise.
    We did: funded a new games room in the Students’ Union; created more social space during the refurbishment of Hunter Wing; refurbished the post-graduate commons room.
  • You said: the lecture theatres are outdated.
    We did: built ‘The Curve’, a brand new 200-seater lecture theatre.
Your careers service

You said: there is not enough careers support or guidance.

We did: doubled the careers service to provision available to students each week.

Your IT services

You said: there is nowhere to go to get help with IT issues.

We did: opened an IT helpdesk in Jenner Wing, corridor 3, Monday-Friday from 12-2pm.

Your library
  • You said: we don’t like renewing our books.
    We did: automatic renewals for books that have not been requested by other students.
  • You said: I can’t borrow enough books.
    We did: increased your loan limit to 15 items.
  • You said: printing is expensive.
    We did: introduced free printing for all students for the 2019/20 academic year.
Your welfare and wellbeing services

You said: we want more focus on mental health and student wellbeing.

We did: recruited an Education and Welfare Support Officer in the Students’ Union; introduced Big White Wall which provides 24/7 mental health support; Invested in 16 new mental health first aiders.

 

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