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Student Experience Action Group 

The Student Experience Action Group (SEAG) oversees the student experience across all institutes, departments, and faculties at St George’s. The group advises on the strategic direction of the student experience and devises and monitors action planning to improve the student experience based on Student Voice feedback channels (Unitu and student surveys).

SEAG has representation from all Programmes, Directorates and from the Students’ Union. Members meet monthly to discuss, update on emerging issues, and progress actions.

SEAG are keen to hear from students and staff so get in touch if you have suggestions or you are developing/running a project that would enhance St George’s community. We’re always glad to learn from you and support you.


Terms of reference

  • To hold programme and directorate leads accountable for completing agreed actions to:

o   proactively engage and work with St George’s Students’ Union, the wider student body, and other key stakeholders in respect of enhancement of the student experience

o   provide regular reports for the Education and Students Strategy Committee and commissioned reports by other committees for review and approval.

  • To discuss and advise on policies, resource funding, processes and practices that enhance student experience along the whole student journey, and embed consideration of the student experience into all decision-making.

  • To embed a culture of student-staff partnerships in the domains of quality, research and pedagogy via appropriate interventions.

  • To advise on the development and institutional response to key measures of the student experience to ultimately effect improvement and enhancement across the university.

  • To monitor actions from National Student Survey (NSS), Student Experience Survey (SES), Student Online Teaching Survey (SOLTS), Postgraduate Taught Experience Survey (PTES), Postgraduate Research Experience Survey (PRES).

  • To develop and deliver effective communication strategies for the dissemination of student experience interventions.

  • To systematically pass on positive feedback and ‘good news’ stories to external relations and student recruitment.
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