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Last updated: 20th November 2020

Covid-19 Library Services Response

Please find below updates on our response to Covid-19 and information about remote access to resources and services. We will update this page regularly but please email us on library@sgul.ac.uk if you have any questions.  For more information and updates on the university’s response to the pandemic, visit the university’s coronavirus guidance page.

 

Joining and Accessing the Library

If you are a member of NHS, academic or administrative staff , you can join the library using our online registration form. All students should be automatically enrolled.  Use your ID card to swipe into the library during opening hours.


Library Opening Hours

Our opening hours are now:

8am-11pm, Monday-Friday (security presence only after 6pm)

9am-9pm, Saturday-Sunday (security presence only)

In order to facilitate track and trace and to monitor capacity you will now need to scan your ID card to exit the library as well as to enter, so please ensure that you have your ID card ready when you leave the library.  Face coverings should be worn at all times in the library.

Capacity is reduced with silent study spaces only and a reduced number of PCs available (with 4 additional PCs for NHS use).  

The book collection is now available for open access browsing and borrowing using the self-service machines. Our click and collect service is still available.

When you attend the library you will need to keep to the left to enable the flow of users. Social distancing is required in all spaces within the library and computer rooms, to facilitate this some desks will be closed and clearly marked and should not be used. Social distancing guidance can be found here.

Limited help is available from the Library Helpdesk.

Regular patrols will take place to ensure that users are adhering to guidelines. You can find  library usage guidelines on the university's Guidance for Students and Guidance for Staff  return to site pages.

The Library is also open to NHS staff and Alumni registered with the library.

Due to limited capacity as a result of Covid-19 restrictions, there is currently no access to the library for external members, including those on the SCONUL Access scheme and the University of London Libraries Access Agreement.  The SCONUL Access Scheme is suspended nationally which means SCONUL cannot process new applications or renewals and other participating libraries are not accepting visitors. 

Please note services and access, based on a   Library User Risk Assessment, may change over time and this guidance will be reviewed and updated as needed. 

Keep an eye on this page or follow our Twitter account for more information.

Find information on:

Remote access to Library resources - students and staff

  • Online access to  electronic books and articles is always available to registered St George’s, University of London students and staff via Hunter, the library catalogue. Sign-in with your login details for access. Should you have any issues with your password, you can reset your password here.If you have any problems with this, please email ITAV@sgul.ac.uk.  

  • This short video demonstrates  how to access resources remotely
  • Access to healthcare databases for literature searching is available via our databases A-Z list. Choose the relevant links for ‘off-site’ access and enter your login details for access.

  • We have created a list of  Online Teaching and Learning Resources where you will find a round-up of the key learning resources provided by St George’s Library, as well as ‘free’ resources that have been opened up by academic publishers at this time to support student learning, including increased access to e-books. 

  • We are in the process of adding links to your module reading lists on Canvas, to give you easier access to our e-book collection. Not all current editions are available electronically, so occasionally we might link to previous editions.

  •  If you require an electronic version of a print book, please use our Suggest a Book form and we will seek access, where possible, dependent on availability and budgets. If a book or chapter you require is listed on a resource or reading list in Canvas, please ask your tutor to contact the library to request an electronic version.

    Any questions around student or staff access? Email liaison@sgul.ac.uk 

Remote access to Library resources - NHS staff

  •  NHS staff can now request articles available from the St George's, University of London collections to be delievered by email. Search for articles using Hunter, the library search tool, and submit your requests using the online form.

  • You can still sign up for a Library account here. When you set up an account, you will be able to ask for an NHS OpenAthens account, for access to journals, databases and ebooks to be created on your behalf and can sign-up to our NHS Library Newsletter for updates.

  •  To self-register for NHS OpenAthens, visit http://openathens.nice.org.uk.Please email liaison@sgul.ac.uk if you need help with your NHS OpenAthens account.

  • Access to healthcare databases for literature searching is available via our databases A-Z list.. Choose the relevant links for  NHS staff access  and enter your NHS OpenAthens loging for access.

  • Access ejournals via the NHS Journals site, enter your NHS OpenAthens login to see a complete list of journals available.

  • E-book access, via NHS OpenAthens, is also available via Hunter, the library catalogue.

  • We have created a  "COVID-19 Resources LibGuide, where you can find a wide variety of clinical, educational and research-based coronavirus information updates.
  • We continue our provision of CARES (Clinical and Research Enquiry Service), a Librarian-led literature-searching services for all NHS and academic staff at St George's.  Send us your search requests via the CARES online form or email liaison@sgul.ac.uk

  • NHS library users can continue requesting resources via InterLibrary Loan. We will endeavour to source your request but delivery times may be slower than usual. To request a resource, please fill in this form (you will need a Library account to log in).

 

Any questions around NHS access? Email liaison@sgul.ac.uk

Click and Collect - Book loans service

We are offering a ‘click and collect’ service to enable users to reserve print books from the library shelves and borrow them.

Please follow the steps below to reserve books. If you have any questions, please email library@sgul.ac.uk.

To reserve books:

  • Log in to Hunter. You will need your Library username and password. For students, you can reset your password yourself if you need to or contact itav@sgul.ac.uk. For NHS staff, if you have trouble logging in, please call 020 8725 5466 Mon-Fri 8am – 6pm or email library@sgul.ac.uk.
  • Search for the book you wish to reserve remembering to use the drop-down menu to change the search criteria to ‘books and more’.
  • Once you have found the book you wish to reserve, click on ‘Check availability of print copies’.
  • Select ‘place hold’. Have a look at our Place a Hold video for more information.

 You will receive an email when the reserved item(s) become available. It may take up to 2 working days between placing your reservation and receiving the email informing you that your reservations are ready to collect.

You will have 7 days from the date of the email to collect your item(s).

To collect your books:

  • Make sure you have your SGUL ID card with you.
  • Please visit during staffed hours: Monday-Friday, 8am-6pm.
  • The books will be shelved in white cover sheets in front of Blossom the Jenner cow-skin inside the library.
  • The cover sheet will have the last four digits of your ID (barcode) number and the first three letters of your surname written on it. The books will be organised in alphabetical order.
  • Collect your book and use the self-service kiosks to borrow the items.
  • Please sanitise/wash your hands and the self-service kiosks before and after use.

 Points to note:

Books will only be held for 7 days from the date of your email. After this time, they will be returned to the shelves and will have to be requested again if still needed.

Loans and interlibrary loans

Your books should continue to auto-renew. To renew a tablet email ithardship@sgul.ac.uk. 

It is possible to request items  via our interlibrary loan service as normal, but all articles will be delivered electronically.  The British Library is now open for print book loans but the delivery of these may be subject to delays. For more details email intloan@sgul.ac.uk

 

Library support and training sessions - what you can expect from us 

  • All face-to-face library training sessions are suspended, in line with the University’s guidance but embedded training sessions, organised by tutors will continue online.

  • 1-2-1 appointments continue to be available; they will be delivered remotely on Microsoft Teams, email liaison@sgul.ac.uk to arrange an appointment. The Research Enquiries Desk is closed until further notice, but we are able to offer the same support via email (liaison@sgul.ac.uk) or, where feasible, personalised video tutorials and video conversation via Teams.

  •   We hope to resume our drop-in and bookable information skills workshops in Autumn 2020. These will be delivered online.

  • The Library module on Canvas  for students is a great place to get started and don’t forget about our Libguides- there are guides for NHS and University audiences. We are  also working on creating more online videos and tutorials. You can find our current videos on Youtube.

    Please rest assured that we will continue to be available to answer enquiries. Email your Liaison Librarian directly or send your question to liaison@sgul.ac.uk

Support for researchers

Support for researchers who have question about open access, research data management and CRIS and SORA is available as usual by contacting us on our service emails of openaccess@sgul.ac.ukresearchdata@sgul.ac.uk and sora@sgul.ac.uk . 1-2-1s are also offered on Microsoft Teams.

Covid-19 resources

 Many clinical, research and educational Covid-19 resources are available for free via our "Coronavirus Covid-19" filter on our A-Z database list and we have also developed a more detailed LibGuide on COVID-19 Resources,aimed at NHS staff, covering key guidance and updates.

Access to other libraries

Senate House Library  has launched a temporary remote registration service for e-resource access:

https://senatehouselibrary.libguides.com/remote-registration

This will enable users from all Federal Member Institutions, including St George's, (unless requested otherwise) to register for e-resource access on a 4 monthly rolling membership without the need for staff intervention. It does require validation through your St George's, University of London email address.

Further updates 

Follow us on social media, on Twitter, Facebook and Instagram for further updates. We also publish blogposts regularly and will provide more information on how to make the most of the library resources on there.

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