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To Be Approved by Wandsworth Council’s Director of Public Health.

Version 1.5

About St George’s, University of London

St George’s, University of London, is the UK’s specialist healthcare university, advancing health research and education that transforms people's lives in our community, throughout the UK and around the world.

St George’s is located in south-west London and shares its campus with a teaching hospital – St George’s University Hospitals NHS Foundation Trust. It is a unique research and teaching environment designed for professional and personal success. 

Our community is made up of around 750 staff and 4,400 students. Of our students, over 65% are female; over 50% are Black, Asian or Minority Ethnicities; and over 67% are under the age of 25.

The plan focusses on eight themes that form a framework for our response to various scenarios:

  1. Prevention: put in place control measures following Government guidelines.

  2. Identification and management: work with The London Coronavirus Response Cell (LCRC) and the London Borough of Wandsworth to support the identification of individuals and emerging outbreaks; control and risk mitigation to reduce spread of COVID-19.

  3. High risk contexts: identify and plan mitigation measures to manage high-risk University locations and staff and student communities (including BAME).

  4. Isolation in halls of residence and the community: provide practical support (food and medicines) to students in halls of residence; provide information and advice on Government guidance to students and staff living in the community.

  5. Testing: facilitate national and local testing policies for contacts.

  6. Contact tracing: use identified sources of existing St George’s information (such as timetables) to help PHE to identify the contacts of any person diagnosed with COVID-19. See the data protection privacy notice in Appendix 4.

  7. Data collection: use secure data management systems to keep a record of who is a confirmed case and information relevant to contact tracing. See the data protection privacy notice in Appendix 4.

  8. Engagement and communication: keep staff and students informed with current University and Government guidance.

The following 5 scenarios are considered below, mapped to the 8 themes. For definitions of confirmed and possible COVID-19, and of being identified as a contact, see Glossary. 

  1. When a confirmed diagnosis of COVID-19 has been at St George’s (see Glossary for ‘case-definition’), regardless of whether this is a single diagnosis or an outbreak.
  2. Multiple people diagnosed with COVID-19 (2 or more linked diagnoses within 14 days) are reported within St George’s.
  3. When there is substantial community transmission, involving an outbreak within the wider local community.
  4. When an infected staff member or student is classified as high risk.
  5. What to advise when someone is unwell, but COVID-19 status is unconfirmed.

Outbreak scenarios

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Scenario 1: A confirmed diagnosis of COVID-19 at St George’s, either a single identified diagnosis of COVID-19 or an outbreak.
1. Prevention

St George’s follows SGUL Return to Site Key Principles and associated guidance.

2. Identification and management

Positive case usually identified by NHS Test & Trace portal; GPs, NHS, or Staff/Student; Occupational Health also possible sources.

University contact email for St George’s students is coronavirusconcern@sgul.ac.uk and for staff is HRHelp@sgul.ac.uk. For 2 or more linked cases University will contact London Coronavirus Response Cell.

Communicate with students/staff to request they let us know if they test positive for COVID-19.

Line managers encouraged to keep in touch with staff who are isolating.

PHE standard definition: If 2 or more diagnoses of COVID-19 in 14 days, PHE send in HPT & if those diagnosed with COVID-19 are linked, an outbreak will be declared & PHE will establish measures to be taken.

LFD Collect option from Student Life Centre & SGUL Reception. Twice-weekly testing strongly encouraged for all staff and students onsite. Those who have positive LFD test should follow Govt guidance.

A positive PCR test results in a legal requirement to self-isolate for at least 10 days.

Vaccination of staff is available via STGH given same site implications. Students are being encouraged to be vaccinated as part of the national programme.

3. High risk contexts

Follow current guidance on shielding and protecting people who are clinically extremely vulnerable.

Personal Risk Assessments are available for anyone who is in a high-risk category (e.g. pregnant women; heart failure; etc.).

If an infected staff member or student, lives with someone at higher risk from coronavirus, signpost to Government advice on households with somebody at increased risk.  

If infected student is a Halls resident, consider moving higher risk flatmates to alternative accommodation.

Implement systems for safeguarding of staff and students beyond immediate outbreak control (health & wellbeing; equality, diversity & inclusion).

If surge testing is introduced within the area to work with local borough and St George’s University Hospitals NHS Trust to introduce PCR distribution points.

4. Isolation 

Direct to Government guidance for households with possible coronavirus infection.

Support welfare of those isolating & advise to monitor for worsening symptoms; provide details of contacts.

Any staff/student who is a close contact of somebody isolating to follow PHE instructions.

Students / staff taking care of, or sharing accommodation with, a person with COVID-19, follow instructions from PHE (and Occupational Health where appropriate) on when to return to campus.

Implement Halls isolation protocol for students isolating in student accommodation including welfare checks, food delivery, and Government cleaning guidance.

5. Testing

Inform and advise on national and local testing policies.

Twice-weekly LFD testing now available via LFD Collect at the University and the universal offer.

If surge testing is introduced within the area to work with local borough and St George’s University Hospitals NHS Trust to introduce PCR distribution points.

6. Contact tracing

Encourage people who test positive to respond to contact tracing.

Augment conventional contact tracing with St George’s information, e.g. timetables/ registers.  

Support staff / students who are contacts of those testing positive to isolate for 10 days from point of last contact. 

Students and staff who test positive must inform the University and complete contact tracing form, as well as registering their result via the national programme app.

7. Data collection

Use secure systems to safely manage and store records of who is a confirmed case and information relevant to contact tracing (held as special category data for legitimate interests specified purposes – see appendix 4).

8. Communications 

Communication protocol including specific strands on:

  • Outbreak management measures in place
  • Personal responsibilities: prevention and management
  • Emphasising responsibility of individuals to community for reporting illness
  • Media management
  • Following PHE/South London Protection Team advice in event of a local outbreak.
  • Other key stakeholders
  • SGUL: Single Point Of Contact  (SPOC) for liaising with PHE:
  • spoc@sgul.ac.uk,  Beth Okona-Mensah (0203 897 2055)
  • Deputy SPOC Sue David (contact as above)
  • Refreshed ‘Take Care, Show Care’ campaign to encourage LFD Collect and twice-weekly testing (May 2021).
Scenario 2: Multiple diagnoses of COVID-19 (2 or more linked diagnoses within 14 days)

An outbreak will be identified and managed by Public Health England (PHE) London Coronavirus Response Cell (LCRC, 03003030450) in close collaboration with the South London Health Protection Team, St George’s University Hospitals NHS Foundation Trust and St George’s, University of London. LCRC will undertake a risk assessment and provide appropriate support. For media enquiries, PHE will provide support via their communications teams.

An outbreak is deemed to last 28 days from the last positive diagnosis.

Scenario 3: When there is substantial community transmission

Local area mitigation strategies will extend across organisations (e.g., schools, business, community organisations) within the community (see Wandsworth Council Local Outbreak Control Plan ). Liaison will take place with PHE, South London Protection Team, the London Coronavirus Response Cell contact (lcrc@phe.gov.uk, 03003030450), the local council and St George’s University Hospitals NHS Foundation Trust to determine the most appropriate course of action, as instructed through an incident management team where called, for example closing buildings.

In the event of a larger outbreak we will link in with LCRC and the Local Authority to arrange / attend an IMT and where advised arrange a Mobile Testing Unit (MTU) to be set up for mass testing to take place in situ.

Scenario 4: When an infected staff member or student is classified as high risk

Follow current guidance on shielding and protecting people who are clinically extremely vulnerable.

If an infected staff member or student (or a contact), lives with someone at higher risk from coronavirus, signpost to Government advice

Implement systems for safeguarding of staff and students beyond outbreak control (health & wellbeing; equality, diversity & inclusion principles) by carrying out an impact assessment on all plans e.g. blended education and remote support.

Scenario 5: When someone is unwell but unconfirmed with COVID-19
  • Provide advice that those who are unwell should self-isolate for 10 days, inform coronavirusconcern@sgul.ac.uk if a student or HRHelp@sgul.ac.uk if a staff member, and request a test.
  • Provide Government advice on getting to a test centre or ordering a home kit if needed.
  • Those who live with someone who has symptoms or tested positive should self-isolate for 10 days.
  • Those who have been in close contact with someone who has coronavirus, may get a text, email, or call from the NHS Test and Trace service and told to self-isolate for 10 days.
  • The relevant Government advice on self-isolation, including when it is safe to stop isolating or if someone should continue to isolate is available at Gov.uk.
  • Advice on reducing the chances of spreading any infection to co-habitants is at how to avoid spreading coronavirus to people you live with.
  • Provide clear guidance to all staff/students on what to do if told by a staff member/student that they are ill.
  • Emphasise prevention actions individuals can take.
  • Staff looking after halls of residence are trained on how to protect themselves and residents from spread of COVID-19, and on how to respond if a resident becomes ill. Halls staff will be informed within 24 hours if a resident is self-isolating. All staff will be withdrawn from the area and alternative supplies provided.
Key contacts at SGUL

For liaison with PHE/Richmond and Wandsworth Council/SLHPT in relation to Outbreak Management, Incident Management Team and Mobile Testing Units:

Glossary and definitions

Confirmed case of Coronavirus

Any student, staff member or resident with a laboratory confirmed diagnosis of Coronavirus (COVID-19). Self-isolation is required after a positive LFD test until laboratory confirmed diagnosis.

Outbreak of Coronavirus

An incident in which two or more people who meet the criteria above for a confirmed case are linked in time (within a 14-day period) and within the same University building.

End of outbreak

An outbreak is considered concluded when there have been no new cases in a setting for 28 days or more. If a new case appears after the 28-day period, this must be reported as a new outbreak.

Covid-19 diagnostic definition

See government guidance on case definitions.

Definition of contacts

See government guidance for general contact:What do we mean by a contact.

For definition of a contact in a clinical setting:  Contact in a clinical setting

Appendix 1: URLs for National Guidance  

Government guidance

Other local and national guidance

Appendix 2: Key partners

St George’s University Hospitals NHS Foundation Trust

The Infection, Prevention and Control Committee are responsible for the COVID-19 outbreak plan.

Robert Bleasdale

Director of Infection and Prevention and Control (DiPC) and Chair

Robert.Bleasdale@stgeorges.nhs.uk

Telephone: 020 8725 1620

David Shakespeare

Head of Infection Control

David.Shakespeare@stgeorges.nhs.uk

Telephone: 020 8725 0481

Kingston University

Health, Safety, Risk & BC Unit

Authors of the Kingston University coronavirus (SARS-CoV-2) Outbreak Management Plan

Wandsworth Council Covid-19 Local Outbreak Control Plan custodians

Shannon Katiyo

Director of Public Health

Shannon.Katiyo@richmondandwandsworth.gov.uk

Telephone: 020 8734 3014

Debra Western

Emergency Planning Officer

Debbie.Western@richmondandwandsworth.gov.uk

Telephone: 020 8871 5747

Ali Malvern

Senior Emergency Planning Assistant

Ali.Malvern@richmondandwandsworth.gov.uk

Telephone: 020 8871 5737

Wandsworth Council in/out of hours contact:

Out of hours Telephone: 020 8871 7490

In hours Telephone: 020 8871 6000

Wandsworth Outbreak Control Plan: Wandsworth Council Local Outbreak Control Plan

The Students’ Union

Tim Sice, Students’ Union Chief Operating Officer – tsice@sgul.ac.uk

British Medical Association (BMA)

The BMA is the trade union and professional body for doctors in the UK. Within St George’s the BMA represents clinical academics and is represented by:

Hannah Cock, Professor of Epilepsy and Medical Education - hannahrc@sgul.ac.uk

In addition, Patrick Boardman, BMA Industrial Relations Officer for the South East & Eastern Centre supports the BMA at St George’s.

Further information is available on the BMA website - https://www.bma.org.uk/

Unite the Union

Unite represent workers across numerous industries. Within St George’s they represent the views of Professional, Technical and Support Staff and are represented by:

Melanie Brunst, Purchasing Administrator - mbrunst@sgul.ac.uk

Lynn Plowright, Laboratory Manager - lplowrig@sgul.ac.uk

In addition, Andy Murray is the Unite Regional Officer supporting St George’s.

Further information is available on the Unite website - https://unitetheunion.org/

University and College Union (UCU)

UCU represents academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. Within St George’s UCU represent academics and academic related staff and are represented by:

Iain Crinson, Senior Lecturer in Sociology of Health and Health Policy - icrinson@sgul.ac.uk

Emma Catlow, Disability Adviser - ecatlow@sgul.ac.uk

Further information is available on the UCU website - https://www.ucu.org.uk/join

Contact details for PHE South London Health Protection Team:

Floor 3C Skipton House, 80 London Road,
 London,
 SE1 6LH

Email phe.slhpt@nhs.net

Email slhpt.oncall@phe.gov.uk

Phone: 0344 326 2052

Fax: 0344 326 7255

The London Coronavirus Response Cell can be contacted on 0300 303 0450

e-mail LCRC@phe.gov.uk

Wandsworth Council in/out of hours contact:

Out of hours Telephone: 020 8871 7490

In hours Telephone: 020 8871 6000

DfE helpline – University advice for a single confirmed case of coronavirus:

0800 046 8687 option 2

Appendix 3: Take Care, Show Care

Appendix 4: Data Protection and Privacy Notice

Overview

If you test positive for Covid-19 you will be contacted by the NHS Test and Trace service. You are also asked to contact the University so that we can assist in ensuring that people you have been in contact with at the University can be identified and informed. St George’s, University of London is obligated to assist the NHS Test and Trace service in order to help reduce the spread of Covid-19.

Anybody who is identified as having been in contact with you will not be informed of the name of the person who has tested positive but will be informed that they have been in close proximity to somebody who has tested positive. Clearly if you wish to inform people yourself you are free to do so.

Please keep your details up to date on MyWorkplace or e:Vision to assist us with test and trace.

Privacy Notice - Covid-19 Outbreak Plan

St George’s, University of London is the data controller of the personal data that you provide us with. The University is committed to ensuring that your information is processed in line with the requirements of UK Data Protection Legislation.

This privacy notice applies to staff, students and visitors. Privacy notices related to the collection of personal information for other purposes can be found here.

What information we collect from you and why

In order to support Public Health England in the event of a Covid-19 outbreak and also the NHS Test and Trace service we may process personal information about you. The lawful basis for processing your information under data protection legislation is that it is required for reasons of a legitimate interest in order to reduce the spread of Covid-19 and protect the welfare and wellbeing of staff, students, visitors and the wider community.

The information we may be required to collect and share includes:

  • Name
  • Contact details, including address, postcode, telephone number and email address
  • Details of your attendance at St George’s, University of London including dates and times of arrival/departure
  • Dates of Covid-19 tests and results (if known)
  • Whether you are self-isolating

How we obtain your information

Personal information will be obtained via staff/students/visitors directly, our staff and student records, swipe cards, timetabling, attendance and accommodation systems.

Where we store your information

All personal information collected for test and trace purposes will be held securely by Student Services or Human Resources in electronic and paper files. In paper, personal information is stored securely in locked cabinets on campus.

How we share information

Personal information will be collected and processed primarily by staff within St George’s, University of London and limited only to those with a legitimate need to see the date for the purposes of supporting test and trace systems. 

In addition, your information may be shared with Public Health England and the NHS Test and Trace service. This will only occur where it is necessary, either because you have tested positive, have contacted us to inform us that you have Covid-19 systems or you have been in contact with somebody who is believed to have Covid-19. Any information shared would be done so securely via encrypted email or using St George’s, University of London's secure file transfer service, iDrop. For further information on how NHS Test and Trace will use your personal information please see their privacy notice.

How long we keep your information for

In line with Government guidance your personal information collected for test and trace purposes will be held for 21 days, after which it will be securely disposed of/deleted. Personal data held for other business purposes will be kept in line with University retention schedules. 

What your rights are

You are strongly encouraged to cooperate with the NHS Test and Trace system. You have a right to request access to your personal data, to object to the processing of your personal data, to rectify errors or omissions, erase out of date or irrelevant information, restrict and port (ie transfer) your personal data. To request a copy of the personal data we hold for you please contact the Data Protection Officer via dataprotection@sgul.ac.uk. 

How to contact us

The University‘s Data Protection Officer can be contacted at:

Email: dataprotection@sgul.ac.uk

Tel: 020 8725 0668

Address: Data Protection Officer, Information Services, St George’s, University of London, Cranmer Terrace, LONDON SW17 0RE.

How to make a complaint

If you are unhappy with the way in which your personal data is being processed you may, in the first instance, lodge a complaint with the Data Protection Officer.

If you continue to have concerns thereafter you have the right to contact the Information Commissioner for a decision. The Information Commissioner can be contacted as below:

Helpline: 0303 123 1113

Website: https://ico.org.uk/for-the-public/raising-concerns/

 

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