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You will see some changes on site, which we have implemented in line with our detailed institutional risk assessment (PDF) to minimise the risks of transmitting coronavirus. 

We have:

  • Put up signage for social distancing and established one-way routes on site. 

  • Followed the Government’s Covid-19 Secure guidelines to make the University’s work and study spaces as safe as possible.

  • Established socially-distanced teaching facilities, which will only be open when in use.

  • Provided specific flats in halls of residence where students can self-isolate, if needed. Supplies will also be made available to students self-isolating to minimise their contact with others.

Frequently asked questions

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Where can I take breaks and have lunch on site?

For students who are on site for education activities, the following spaces are open for you to use for breaks. You are permitted to eat in these areas:

 

  • The Boardrooms (rooms 2.6, 2.7 and 2.8) on Level 2 of the Hunter Wing

 

 

  • The break-out area near the Level 2 Hunter Wing lifts, which was previously part of Pret

 

 

  • The seating area between the Library and the Michael Heron lecture theatre on Level 1 of the Hunter Wing.

 

  • Meeting rooms H2.2, 2.3 and 2.4 (opposite the Level 2 Hunter Wing Pret premises) between 9.30am - 5.30pm
  • The Students’ Union Bar between 1.00pm-5.00pm. 
Is the library open?

The library and computer rooms opened on 13 July. Only staff who are already working on site are allowed to use the library. Do not come on to site to visit the library if you have not been approved/asked to work on site.

Both click & collect and browse & borrow services for print books are available – please check the library website for details.

Library opening hours are:

  • Monday - Friday, 8am-11pm (staffed hours 8am-4pm, security only 4pm-11pm)
  • Saturday - Sunday, 9am-9pm (security only).

Capacity for silent study and PC use is limited and no group space or discussion rooms are available for group or personal study.When you attend the library you will need to keep to the left to enable the flow of users. Social distancing is required in all spaces within the library and computer rooms, to facilitate this some desks will be closed and clearly marked and should not be used. Social distancing guidance can be found here.

Face coverings must be worn in the library.

Limited help is available from the Library Helpdesk at the front end and the library and computer rooms can only be used for silent activities.

Regular patrols are taking place to ensure that users are adhering to guidelines.

What are the guidelines for using the library and computer room?

When you attend the library you will need to keep to the left to enable the flow of users. Social distancing is required in all spaces within the library and computer rooms, to facilitate this some desks will be closed and clearly marked and should not be used. Social distancing guidance can be found here.

Whilst the library will be regularly and thoroughly cleaned, all users are encouraged to wipe desk space and PCs before use. Cleaning stations will be available in the library providing spray and wipes.  Printers should also be wiped down by users before use, cleaning stations are available in the computer room.

Face coverings must be worn in the library.

You should regularly wash your hands or use hand sanitiser from dispensers in the library. Eating in the library or computer rooms is not allowed, however drinks with lids are permitted.

Regular patrols will take place to ensure that users are adhering to guidelines.

Are resources still available online

Yes, we are still offering a huge range of electronic resources and don’t forget that we can help with your questions – just email library@sgul.ac.uk

Full details of all our resources are on our web pages at: www.library.sgul.ac.uk

What if the library is full when I arrive?

Capacity is limited.  We have made as many study spaces and PCs available as possible. If you arrive and there are no spaces or PCs available you should not linger on site.  You will need to leave and come back another time

If you arrive and there are no spaces or PCs available you should not linger on site.  You will need to leave and come back another time.
Is the Student Life Centre onsite in the new term?

The Student Life Centre will offer a combination of remote and in-person services in the new term. In-person services are due to resume from 24 August. The 6th Floor Student Centre desks will continue to run a remote-only service.

Advice sessions, including disability, student finance and accommodation will continue to be held online in the new term. The Student Life Centre front desk will also continue to be available by phone and online, 9am to 5pm, during the week at studentlifecentre@sgul.ac.uk or on 0203 897 2033.

The SLC front desk will be physically open for enrolment and induction activities and offer a limited in-person service during the rest of term.

To reduce contact, students are being asked to make letter requests and submit forms for completion online via our web pages or studentlifecentre@sgul.ac.uk wherever possible.  These will be completed and returned electronically.

Please try to plan in advance if you have documents that require completion in hard copy. There may be a delay before we can safely handle your documents or return them to you.

Please note, we ask that everyone visiting the SLC in person wears a face covering and observes the social distance signage.

Can I use the Welfare Room?

The Welfare Room is located on H2 next to the Counselling Service and Pret a Manger. The room is used by parents to change or feed their children, by those needing to store and take specific medication, and by disabled students needing a quiet rest area. Access can be arranged via Students Union Office or by contacting the Student Life Centre.

We ask that only one user (or family group) use the Welfare Room at a time. Please observe and use the ‘occupied’ sign on the door.

Please use hand sanitiser and wipes provided.

Please don’t use the room if you are feeling unwell. There are alternative facilities for staff and students who become ill on site.

We ask that users prioritise others’ needs as well as their own and manage their time in the Welfare Room as efficiently as is comfortable. Please think twice before taking an extended rest in the room.

Which Students' Union facilities are open?

The SU Shop opened on Monday 15March. The opening hours are 9am – 4pm. The following restrictions are in place:

  • Face masks/coverings must be worn
  • Maximum of 10 people permitted in the store at any one time
  • Hand sanitiser available on entry

The SU Bar is currently closed but the Students’ Union hope to be able to open it once the restrictions have been lifted. The bar area is currently open for eating/study from 1pm-5pm Monday-Friday. Face masks must be worn at all times unless eating and only two people are permitted per table. 

The Games Room remains open for students that may be onsite for essential teaching. 

Students’ Union contacts: 

Sarah Jones – Acting President and VP Ed & Welfare - vpeducation@su.sgul.ac.uk

Ethan Osborn - Acting VP Student Activities and Experience - vpfinance@su.sgul.ac.uk

Michelle Campbell - SU Office Manager - mcampbel@sgul.ac.uk

Lon Teija - Education and Welfare Support Officer - lteija@sgul.ac.uk

Ogor Babundo - General Secretary - secretary@su.sgul.ac.uk

If you have any questions relating to the Students’ Union provisions, please contact the Students’ Union, more information can be found here.

What’s happening to the Robert Lowe sports centre?

The sports centre is currently closed.

Is there a new visitor process?
Yes, the new visitor process can be found here (Word).
How best should I ventilate my office/teaching space?

To improve ventilation to our work/teaching spaces it is recommended that windows are opened. Where this is not possible it is recommended that doors to rooms should be left open (unless they are fire doors). If staff have any concerns they should contact the estates helpdesk via email on estates@sgul.ac.uk or by phone on ext 1234 option 2.

When I return to site, is there guidance on how to safely use specific spaces?

Yes, please follow the room usage guidance posted on the doors of shared facilities. This includes specific occupancy numbers in some cases.

Please also refer to the personal safety and social distancing guidance and the FAQs for using the library.

For everyone's safety, it is very important that you adhere to these guidelines and breaches will not be tolerated. For further guidance the Key Principles of returning to site can be found here.

A handy pocket guide on social distancing and returning to site can be found here (PDF). A large-font version is also available here (PDF).

 

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