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Accessibilty Statement for St George's, University of London

This website is run by St George's, University of London. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • some images do not have text alternative
  • some video embeds do not have captions

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please get in touch at:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the St George’s web team at webdevelopment@sgul.ac.uk. Please be as specific as you can and let us know of ideas you have for improving our content accessibility standard.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

St George’s, University of London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons. If we have failed to identity a barrier or issue, please get in touch at webdevelopment@sgul.ac.uk.

Non compliance with the accessibility regulations

Some of our image content online does not have a useful text alternative (success criterion 1.1.1). We are working through content to update this where identified, and are training local editors to ensure compliance for any new content published.  Where possible, we will implement systematic support for achieving this criterion, but making alternative text compulsory on image upload and offering online guidance on what it should include.

Many of our PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). We will aim to replace as many essential historic PDFs and word documents as HTML pages or accessible files by September 2020 and will train local editors to implement accessible versions for new documents created.

The September 2019 accessibility audit undertaken by our development partners, Zengenti Ltd, identified a number of other areas of non-compliance:

  • Colour contrast in the site-wide breadcrumb needs review (1.4.3)
  • In the mega menu navigation, content that appears on focus or hover is not yet dismissible, hoverable, and persistent (1.4.13)
  • Clarity of link purpose in social icons is absent on course pages (2.4.4)
  • Input focus not always moved when component activated on mobile study navigation course finder (2.4.3)
  • In content implemented using markup languages, IDs are not always unique or confirming to value values. (4.1.1 and 4.1.2)

We are working with them to remedy these and anticipate improvements to be implemented by the end of October 2019.

Content that's not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We will aim to replace as many essential historic PDFs and word documents as HTML pages or accessible files by September 2020 and will train local editors to implement accessible versions for new documents created.

Audio and video content

Prerecorded audio and video content is unlikely to be accompanied with a text alternative, captions, audio description or sign language interpretation. This doesn’t meet the following success criterion:

  • 1.1.1(non-text content)
  • 1.2.1 (audio-only and video-only - prerecorded)
  • 1.2.2 (captions – prerecorded)
  • 1.2.3 (audio description or media alternative - prerecorded)
  • 1.2.5 (audio description - prerecorded)
  • 1.2.6 (sign language - prerecorded)
  • 1.2.7 (extended audio description - prerecorded)
  • 1.2.8 (media alternative - prerecorded)

At this time, we do not intend to create a text alternative, captions, audio description or sign language interpretation to historic prerecorded audio or video content that was/is published before 23 September 2020 because prerecorded audio and video content published before this date are exempt from the regulations. We will, however, explore the feasibility of offering text alternatives and captions to new content produced.

How we tested this website

This website was last tested on 26-27 September 2019. The test was carried out Zengenti Ltd, our content management system, hosting and development partner. In addition to their ongoing quality assurance of their development work, they undertook a separate two day review of the technical site build to identify any accessibility issues.

In parallel, the External Relations, Communications and Marketing team sampled a selection of popular page types including course pages, standard content pages and landing pages to review editor-controlled accessibility requirements.

What we’re doing to improve accessibility

We will be developing an accessibility roadmap and working with editors across the University to enhance understanding of accessibility to ensure future content decisions are compliant. We will also introduce a regular programme of accessibility testing to monitor for non-comliance.

This statement was prepared on 26 September 2019. It was last updated on 29 September 2019.

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