Frequently asked questions for parents or guardians
This section answers the questions we frequently get asked by parents and guardians of prospective undergraduate students. If you have any another questions that are not here, please get in touch with us.
What if the student falls ill ?
What if the student needs help with their studies?
I'm worried about my son, daughter or child I take care of! What should I do?
The student wants to get involved at the University, but they don't know where to start.
Where can the student get computer help?
How does the student contact their tutor?
Further frequently asked questions.
What if the students falls ill?
Our students are encouraged to register with a local GP as soon as they start, and many nearby surgeries attend our Fresher’s Fayre on the first day to register students. In addition the Tooting Walk-In Centre is available from 7am to 10pm every day on site. The St George’s Student Centre at studentcentre@sgul.ac.uk or 020 8266 6344 can help students to access local healthcare and also refer students to additional support through our halls wardens or disability advisor.
What if the student needs help with their studies?
There are a variety of options that our students can seek out to get assistance with their studies:
- Academic Skills Centre
- Royal Literary Fellow
- The Essential Skills Programme
- Meeting with personal tutors
All of these can be accessed through the Student Centre.
I'm worried about my son,daughter or child I take care of! What should I do?
Sometimes parents or guardians do not know where to call when they have concerns.When a situation arises, it is a good idea to call the Student Centre on 020 8266 6355. While we cannot reveal certain information because of the Data Protection Act, we can listen and make referrals to the appropriate support services.
The student wants to get involved at the University, but don't know where to start.
The Students' Union (SU) is the best place to start. St George’s has over 90 clubs and organisations. Encourage your student to visit the Union on Hunter Wing, level two, and visit the SU website.
Where can the student get computer help?
Students can contact the IT Helpdesk at helpdesk@sgul.ac.uk or 020 8725 5435.
How does the student contact their tutor?
Every student at SGUL has a personal tutor. If they are unsure of who to contact encourage them to contact the Student Centre.
email: studentcentre@sgul.ac.uk
Tel: 020 8266 6344
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